S/4 Service Management Architect

Remote • Posted 1 day ago • Updated 22 hours ago
Contract Independent
Contract Corp To Corp
Contract W2
No Travel Required
Able to Sponsor
Remote
$90 - $95/hr
Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

  • service management
  • s/4

Summary

Position: S/4 Service Management Architect
Location: Remote + Travel
Travel Requirement: 2 weeks/month to Chicago or Charlotte (all expenses paid)
Duration: 12+ Months


🧾 Job Overview

We are looking for a seasoned SAP professional with strong expertise in S/4HANA Service Management and related service processes. The ideal candidate will have deep functional knowledge across SAP Service modules and experience delivering large-scale implementations.


🔧 Key Responsibilities

  • Lead and support SAP S/4HANA Service Management implementations
  • Work across ERP Customer Service, CRM Service, and Warranty Claim Management
  • Collaborate with business and technical teams to design and deliver scalable solutions
  • Drive functional design, configuration, and integration across modules
  • Support end-to-end service lifecycle processes including contracts, repairs, and field service

⚙️ Functional Expertise Required

Fiori In-House Repair:

  • Customer returns, diagnostics, quotations, repairs
  • Internal orders, workforce procurement, time confirmations
  • Billing preparation and document requests

Fiori Field Service:

  • Service order quotations and execution
  • Subscription contracts and advance shipment of parts
  • Procurement, confirmations, FSM integration, billing

Fiori Service Contract Management:

  • Service contracts, maintenance plans, and recurring services
  • Monitoring, analytics, and RAR integration

Fiori Warranty Claim Management:

  • Customer claim processing
  • Supplier recovery processes

 Cross-Module Expertise

Strong working knowledge across:

  • SAP S/4HANA Service
  • ERP Customer Service (CS)
  • CRM Service
  • SD (Sales & Distribution)
  • MM (Materials Management)
  • PM (Plant Maintenance)
  • FI-CA, FI-CO
  • PS (Project Systems)

Qualifications

  • Experience in Utilities, Life Sciences, or Public Sector
  • Exposure to multiple S/4HANA releases (1709, 1809, 1909, 2021, 2022, 2023)
  • Strong problem-solving and stakeholder communication skills
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91163612
  • Position Id: 8954990
  • Posted 1 day ago
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