equired Skills & Experience
12+ years architecting, implementing, and supporting Microsoft 365 environments in large enterprise (high user counts, multiple business units, complex governance, hybrid dependencies).
Expert knowledge of Exchange Online, Teams architecture, SharePoint Online, OneDrive, and Entra ID (Azure AD).
Strong experience building M365 environments from scratch, including security, governance, and compliance.
Proficiency in PowerShell automation and configuration scripting.
Experience integrating M365 with ERP/LOB applications (e.g., SAP/Oracle/Dynamics) using SSO (SAML/OIDC), SCIM/user provisioning, Graph/APIs, and Power Platform integration patterns.
Strong background in post implementation operations: incident/problem/change management, service health monitoring, capacity planning, and producing/maintaining runbooks and knowledge articles (ITIL-aligned).
Hands-on experience with Intune (device compliance, configuration profiles, app deployment) and Teams Phone (policies, SBCs/Direct Routing or Operator Connect) in enterprise environments.
Working knowledge of integration middleware and API management (e.g., Azure API Management, Logic Apps, Service BEvent Grid) and how to apply them to ERP ? M365 integration scenarios.
Preferred certifications: Microsoft 365 Enterprise Administrator Expert, Azure Solutions Architect Expert, Security (SC-100/SC-300) or equivalent.
Added value: experience delivering M365 carve out/divestiture programs (tenant/identity separation, migration under TSA constraints, cross tenant collaboration, and Day 1/Day 2 readiness).
Familiarity with enterprise integration, networking dependencies, and hybrid identity.
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