Location: Houston, TX 77056
Duration: 12 months (can extend)
Open to Remote
Role:: Job Title ServiceNow Technical Architect
Job Summary:
The ServiceNow Technical Architect is responsible for designing and overseeing the implementation of scalable, secure, and high-performing solutions on the ServiceNow platform.
This role bridges business needs with technical execution, ensuring alignment with enterprise architecture and strategic goals.
Key Responsibilities
- Architectural Design Strategy Define and design high-level architecture for ServiceNow solutions across modules like HR| ITOM| PPM| CSM| FSM| SIR and SPM. Develop architectural blueprints| standards| and best practices. Align ServiceNow architecture with enterprise IT strategy and digital transformation goals.
- Technical Leadership Provide guidance and mentorship to developers and implementation teams. Ensure adherence to architectural standards and coding best practices. Lead technical design sessions and code reviews.
- Solution Implementation Oversee the development and deployment of ServiceNow applications and custom modules. Ensure solutions are scalable| reliable| and secure. Lead complex integrations using RESTSOAP APIs| OAuth| SAML| and middleware platforms.
- Stakeholder Engagement Collaborate with business and IT stakeholders to gather requirements and translate them into technical solutions. Present architectural decisions and roadmaps to executives| including CIOs and CTOs.Conduct workshops| demos| and technical presentations.
- Governance Compliance Establish governance frameworks for ServiceNow development and deployment. Ensure compliance with regulatory standards and internal policies. Maintain detailed documentation including design specs| workflows| and technical guidelines.
Required Skills:
Qualifications Bachelors or Master's degree in Computer Science| Information Technology| or related field.
7 years of experience in IT| with 3 years in a ServiceNow architect role.
Deep knowledge of ServiceNow platform architecture and modules.
Strong experience with JavaScript| Glide| Flow Designer| and Integration Hub.
ServiceNow certifications such as Certified System Administrator (CSA)Certified Implementation Specialist (CIS)Certified Application Developer (CAD)Certified Technical Architect (CTA) (preferred) Excellent communication| leadership| and stakeholder management skills.
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