Product Manager – Integrated Customer Experience (ICX)

Role : Product Manager for ICX (Integrated Customer Experience) Location : San Jose, CA (Hyrbrid) Duration : Long Term Contract Job Description: Product Manager Integrated Customer Experience (ICX) / CCaaS What You Bring 6+ years of IT experience, with 4+ years as a Product Manager. Experience supporting contact center or customer care technologies (phone, chat, chatbots, AI, Email). Hands-on experience with CCaaS platforms, preferably Amazon Connect (Genesys, Ring Central or LivePerson a plus)

Job Description: Product Manager Integrated Customer Experience (ICX) / CCaaS About the Role We are looking for a Product Manager Integrated Customer Experience (ICX) to helpdefine, deliver, and enhance customer and agent experiences across phone, chat, and contact center platforms. This role will focus on CCaaS solutions, with a strongemphasis on Amazon Connect, working closely with Business, IT, Engineering, andOperations teams in a fast-paced, enterprise environment. What Youll Do Act a

Job Title: Product Manager Location: San Jose, CA Contract: Long Term Job Description: We are seeking a dynamic and experienced Product Manager to join our team, focusing on thetransactional Sales and Support technology domain. The ideal candidate will have a strong background in product management, with a specific emphasis and track record on leveragingAI (both Generative AI as well as Agentic AI)to enhancecustomer experience and drive business growth. Key Responsibilities: Product S

Were Hiring Product Manager | Santa Clara, CA (Hybrid) Looking for a seasoned Product Manager (12+ years) who brings strong technical expertise and proven experience in: Licensing, Entitlements, and Subscriptions MUST HAVE Customer Experience (CX), Customer Success, or Support GTM functions like quoting, evaluations, and trials Building enterprise-grade applications Hands-on skills in SQL, APIs, and working with data Strong AI background and people management experience Location: Santa C