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Senior IT Analyst

Hybrid in Los Angeles, CA, US • Posted 1 day ago • Updated 1 day ago

Contract W2

6 Months

No Travel Required

Hybrid

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Servicenow
Software asset management
GRC
ntegrated Risk Management
Java scripts

Summary

The work schedule is a 9/80 hybrid schedule (In office Monday and Tuesday) starting as early as 7:00am – 4:45pm with every other Friday off.

Job Description:
•   Support ServiceNow applications primarily ITSM and to support ServiceNow SAM and GRC modules.
•   This position is responsible for providing support primarily to ServiceNow ITSM module (Zurich Release) but needs knowledge of ServiceNow Software asset management (SAM) and GRC (IRM - Integrated Risk Management) if support is required for these modules. Exceptional Technical and functional experience required to:
•   Build Service Catalog items (workflows) using flow logic.
•   Write Java scripts when required in development and configuration of workflows.
•   Create/modify UI Policies, Actions, Forms and business rules.
•   Build/Modify reports/dashboards.
•   Work on ServiceNow related production support requests and issues.

Minimum Qualifications:
•   Bachelor’s degree from an accredited college or university in a related field and six years of relevant experience
•   Required Knowledge of: Operations, services and activities of an information systems support and analysis program; principles of leadership and training; current and complex principles and practices of systems and database analysis; operational characteristics of various computer systems, applications and peripheral equipment; principles and practices of network administration and security control; methods and techniques used to develop, test and implement designed user systems; principles of hardware and software configuration and installation; concepts and procedures related to area of expertise; internal and external information systems practices related to area of expertise; leadership concepts and techniques; information technology systems.

Desires Experience Below:
•   Bachelor’s degree (Preferably IT) from an accredited college or university in a related field and six years of relevant experience
•   3-4 years’ experience Service Now module - REQUIRED
•   Asset Management - Desirable
•   GRC (Governance, Risk, and Compliance) - Desirable
•   SAM (Software asset management) – Desirable

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10217276
Position Id: 630195-15352-1787664826
Posted 1 day ago

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