Systems Engineer

Essential Duties and Responsibilities: 

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

 Automation Engineering & Delivery

·        Independently contributes to the development of custom code to integrate platform components, fill tooling gaps and solve potentially unique situations.

·        Perform development, testing, implementation, and review of complex automation solutions related to provisioning, monitoring, and configuring a network and infrastructure environment.

·        Employ modern CI/CD pipelines using DevOps tooling.

 Systems Integration & Reporting

·        Establishing system/data integrations to enhance existing or establish new processes.

·        Automating operational reports e.g., SLA reporting, utilization statistics, and network forecasting.

 Quality, Standards & Documentation

·        Provide peer review and guidance on code and perform quality assurance tasks.

·        Responsible for creation of and contribution to; processes, standards, technical documentation, and design diagrams.

·        Write and maintain technical standards and documentation.

 Research & Team Enablement

·        Conduct technical research and maintain viable knowledge of technology trends, new software, and best practices.

·        Provide training to other network domain teams for the adoption of automation capabilities.

 Availability & Operational Support

·        Must be available to work regular business hours Pacific Standard Time.

·        Must also be available to work on-call, evenings and weekends as needed.

·        Able to work closely with InfoSec team to address security and vulnerability related issues.

 Other Duties

·        Performs other duties as required to support the business and evolving organization.

 Required Qualifications:

·        High school diploma or GED.

·        Bachelor’s degree in Computer Science or related field or equivalent experience.

·        Minimum of five (5) years of engineering and application experience working with development teams and system administration teams.

·        Minimum of five (5) years of work experience in a large, geographically distributed server architecture.

·        Minimum of five (5) years of experience working with development teams for functional requirements on distributed server systems running internally developed applications.

·        Minimum of five (5) years of experience working for large telecommunication companies.

·        Minimum of five (5) years of networking experience with focus on server connectivity.

·        Experience with large scale software upgrades and versioning changes across multiple servers.

·        In depth knowledge of service provider systems, applications, and processes for IT organizations.

·        In depth knowledge of service provider products, services, and offerings for commercial and residential services.

·        Ability to automate repetitive engineering tasks.

·        Familiarity with SOA and Microservice software design patterns.

·        Development skills:

o   Power shell

o   Python

o   JavaScript

o   Node Js

·        Hands-on application experience:

o   Deploying/configuring Nginx, Apache and core Linux subsystems like bind, iptables, etc.

o   Version control (e.g., Git/Gitlab, Git hub)

o   CI/CD (e.g., Jenkins, Travis, TeamCity or equivalent)

o   Docker containerization and clustering (Kubernetes/ECS)

o   Configuration management tools (e.g., Terraform, Ansible, Puppet, Chef)

·        Knowledge of software life cycle management with emphasis on inception, defining processes and developing technical business requirements.

·        Experience with Agile (Scrum, Kanban) software delivery methodology.

·        Ability to write Ops guides/MOPs/etc. as needed.

·        Effectively communicate between non-technical people and deeply technical SME’s.

·        Ability to communicate effectively across multiple large organizational structures.

·        Driven to identify and provide effective solutions as needed.

 Knowledge, Skills, and Abilities:

· Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.

· Ability to multi-task and collaborate effectively with other personnel to meet deadlines.

· Strong organizational skills.

· Ability to work within critical deadlines.

· Ability to adjust to rapidly changing priorities and schedules.

· Proven ability to understand and codify a manual process into an automated process using workflow-like concepts.

· Understanding and familiarity with Ansible, Jinja and other Infrastructure as Code tools.

· Understanding and familiarity with computing technologies such as Kubernetes, Docker, Linux, containers, virtualization, and cloud technologies (OpenStack, Google Cloud Platform, Azure, etc.).

· Knowledge of IP/Ethernet networking fundamentals.

· Strong understanding of security related frameworks and AAA implementation model.

· Interest and ability to research new and emerging technologies to better solve networking problems.

· Excellent analytical skills.

· Strong organizational, multi-tasking, and prioritizing skills.

· Ability to work independently and apply sound judgment and reasoning skills to a variety of situations, multi-task and collaborate effectively with other personnel to meet deadlines.

· Ability to translate highly technical information into non-technical terms and user documentation.

· Strong verbal and written communication, attention to detail and familiarity with compliance concepts.

· Ability to work within critical deadlines.

· Must be available to work regular business hours Pacific Standard Time.

· Must also be available to work on-call, evenings and weekends as needed.

· Able to work closely with InfoSec team to address security and vulnerability related issues.