IT Technician

Cameron, LA, US • Posted 9 hours ago • Updated 9 hours ago
Full Time
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • MACOS
  • Microsoft Windows
  • Technical Support
  • Service Desk
  • IT Technician

Summary

IT Technician

Cameron, LA

This role will require onsite support, and schedule will involve working 7 days on – then have 7 days off

Role:  that is a Help Desk, Service Desk type resource that has Apple and Windows experience

 Responsibilities:

  • Provide insightful advice and hands-on technical support to employees
  • Diagnose and resolve technical hardware and software issues and offer solutions to get employees up and running again
  • Triage requests accordingly to our 3rd party IT provider
  • Teach and train employees on new applications or hardware as requested
  • Provide support for on-boarding and off-boarding new and departing employees

 Qualifications:

  • 2+ years of experience as a help desk support technician in a macOS environment (Ideally, you have been a Genius at an Apple Store)
  • Certification in Apple products and devices preferred
  • A blend of Mac and Microsoft support skills desired
  • Strong problem-solving skills
  • Excellent verbal and written communication skills
  • Success in team environments, demonstrating shared responsibility and accountability with other team members
  • Comprehensive understanding of operating systems, including macOS and Windows
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 80127832
  • Position Id: 9079929
  • Posted 9 hours ago
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