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Helpdesk Support Level 2

Oak Ridge North, TX, US • Posted 7 hours ago • Updated 15 minutes ago

Contract W2

On-site

Depends on Experience

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Job Details

Skills

Summary

In this role as an IT Systems Administrator, you will be central to maintaining and configuring IT systems and infrastructure, both on-premise and in the cloud. Collaborating closely with a small, dedicated team, you''ll ensure a stable and secure environment for all users while providing essential support for any technical issues that arise. Your efforts will directly impact system reliability and end-user satisfaction.

Key Responsibilities:

Maintain and configure IT systems and infrastructure, both on-premise and in cloud environments.
Provide Tier 2/3 technical support to end users, resolving issues quickly to minimize downtime.
Manage software and hardware assets to ensure optimal utilization and performance.
Implement and monitor security measures to protect sensitive information and maintain system integrity.

Requirements:

3+ years of experience in systems administration or infrastructure roles, working in a collaborative environment.
Proficiency in Active Directory and Microsoft 365 platforms, demonstrating hands-on experience.
Familiarity with key tech stacks involving storage, networking, and cloud infrastructure, ensuring functionality and reliability.
Experience in endpoint protection, patch management, and email security, particularly in a corporate setting.

Role Details:

Employment Type: Full-Time
Schedule: Monday–Friday, 9 AM–5 PM
Location: The Woodlands, Texas 77385

This is a fantastic opportunity to join a small, collaborative team dedicated to both on-premise and cloud-based solutions, where your proactive problem-solving skills will make a significant impact.

#11603
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10480055
Position Id: 11603
Posted 7 hours ago

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