REQUIRED SKILLS In order of importance: · 6+ years of overall IT experience supporting enterprise systems · 3+ years of hands-on AWS experience in development and/or administration · 3+ years of experience with AWS core services (EC2, VPC, IAM, S3, and Lambda) · 3+ years of experience with Amazon Connect and/or contact center technologies · 3+ years of experience integrating APIs, serverless functions, and cloud-native services · 3+ years of experience with Infrastructure as Code and automation · 3+ years of experience with security best practices, logging, and monitoring in AWS · 3+ years of scripting experience (Python, Bash, or equivalent) | PREFERRED SKILLS In order of importance: · Experience with AI/ML integrations and prompt engineering · Experience with hybrid cloud or third-party integrations · Cost optimization and FinOps experience · Experience with Microsoft Azure Cloud Services and Hybrid Cloud Architectures |
REQUIRED EDUCATION/CERTIFICATIONS: AWS Certified Solutions Architect - Professional OR AWS Certified DevOps Engineer - Professional | PREFERRED EDUCATION/CERTIFICATIONS: Microsoft Certified Azure Solutions Architect (AZ-305) |
Additional Skills: · Strong written and verbal communication skills · Ability to mentor junior engineers · Strong documentation and operational discipline | ENVIRONMENTS AND TOOLS · Amazon Web Services (AWS) · Amazon Connect · Amazon Bedrock · AWS Lambda · AWS CloudFormation / Terraform · CloudWatch / CloudTrail · API Gateway · CI/CD tools (AWS-native or third-party) · Git-based version control systems |