Detailed Job Description: The Telecom Expense Management Unit team manages costs associated with telecommunication services, such as mobile and landline communications, including IT services such as cloud services, and data expenses. Identifies cost savings, optimizes MTA voice and data and wireless services-and all telecom expenses ensuring cost efficiency in managing telecom assets effectively by tracking usage and charges, auditing invoices, negotiating contracts and identifying cost savings opportunities and services. The incumbent candidate will assist in establishing and optimizing processes for the Telecom Expense Management Unit, including but not limited to, establishing processes for management, Analysis of spending and non-usage of mobile devices, invoice analysis, reporting large data analysis and vendor payments.
• The incumbent candidate will assist in establishing and optimizing processes for the Telecom Expense Management Unit including but not limited to perform financial analysis and gather business requirements and outline business needs. Incumbent will be working with MTA IT Telecom Services & Expense Management Unit to manage the high-level data reports, performing in-depth analysis of projects and communicating results to leadership. Will also be analyzing and monitoring forecasting procurement requirements for new purchases, contract modifications, and vendor payments
Some of the responsibilities include generating ServiceNow reports, verifying the asset records with wireless carriers' portals for accuracy and controls. This verification includes comparing the approximately 30,000 mobile devices in the system with the databases of the four wireless carriers of AT&T, Sprint, T-Mobile, and Verizon, reviewing the records for any discrepancies, and wireless carrier bill review. Process zero usage reports, this is a very time-intensive and labor-intensive process, making it more difficult to accomplish the tasks outlined above without assistance and support from a consultant. • Understand and be abreast of new technology.