Incident Systems Analyst

Description
PROJECT OVERVIEW:
The analyst will focus on incident analysis and telemetry validation, helping ensure that this client's detection systems are accurate, actionable, and continuously improving.
This includes analyzing high-priority incidents (Sub-0 to Sub-2), understanding system behavior through telemetry signals, and identifying opportunities to improve detection logic and reduce noise in alerting systems. The work directly impacts incident detection accuracy, response speed, and overall service reliability.
ROLE OVERVIEW:
This is not a traditional reporting or dashboarding role. Instead, it is a hands-on investigative position requiring strong analytical thinking, technical curiosity, and the ability to interpret complex system behavior.
You will spend your time investigating incidents, validating signals, and presenting findings, often working with ambiguous or incomplete data. While tools like KQL are important, the role increasingly emphasizes understanding the data and systems, rather than just generating queries, especially as AI augments query development. Two analysts will share this workload, splitting responsibilities across ongoing incident analysis.
DAY TO DAY / KEY RESPONSIBILITIES:
- Each day begins with reviewing overnight incidents and telemetry signals, identifying anomalies or trends that require deeper investigation. You will perform structured analysis on high-priority incidents, examining data patterns, validating signal accuracy, and determining root causes.
- You will participate in daily syncs where you present your findings, explain system behavior, and collaborate with engineers and SMEs to refine detection logic. A key part of the role is asking the right questions-understanding why an issue occurred, when it started, and what signals support the conclusion.
- You will also maintain strong data hygiene practices, including accurate tagging and classification of incidents, and contribute to improving telemetry pipelines by identifying gaps or inconsistencies.
- Additionally, you will use tools like KQL to explore datasets, while validating outputs carefully to ensure accuracy and avoid erroneous conclusions.
TOP 3 HARD SKILLS:
1. 3 YOE data analysis (SQL, PowerBI or Grafana, excel) and incident investigation experience
2. Working proficiency (3 YOE) in KQL or similar query tools
3. 2 YOE in electrical or mechanical systems monitoring (mechanical preferred)
NICE TO HAVE SKILLS:
Experience with Python scripting is beneficial, particularly for data interpretation and lightweight analysis. Familiarity with data center operations, SRE environments, or large-scale monitoring systems is also valuable.
Top Skills
kusto, sql, project management, telemetry, etl, power bi, dashboard, monitoring tools, signals intelligence, root cause analysis, grafana, electrical engineering, mechanical engineering
Additional Skills & Qualifications
Experience with Python scripting is beneficial, particularly for data interpretation and lightweight analysis. Familiarity with data center operations, SRE environments, or large-scale monitoring systems is also valuable.
Job Type & Location
This is a Contract position based out of Redmond, WA.
Pay and Benefits
The pay range for this position is $45.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jul 6, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.