Genesis10 is currently seeking a Production Services Specialist for a hybrid position (3 days onsite per week required) with a Global Financial Institution located in Charlotte, NC, Plano, TX or Jersey City, NJ. This is a 12+ month contract opportunity. This role is primarily responsible for the operational support of Network IP Services products such as F5 Networks, VMware ALB (Avi), and BlueCat. The specialist will also work with security-related network components, conduct proactive network reviews, and participate in incident triage and resolution. This position requires an operational mindset to prioritize and restore services with urgency in a large-scale environment.
Responsibilities: - Primarily responsible for operational support of Network IP Services products: F5 Networks, VMware ALB (Avi), BlueCat on-prem and Cloud Resolver
- Work with other security related network components such as Firewall, Proxy, and Content Inspection infrastructure
- Conduct proactive network reviews including routine testing of disaster recovery scenarios, identification of vulnerabilities, and opportunities for improvement in observability across the network stack
- Work with senior team members to validate impacts and communicate technical status updates to all stakeholders
- Participate in the documentation of application flows, upstream/downstream impacts during outages, the customer experience in failure scenarios, and ensure appropriate runbooks and wikis are up to date
- Promote and enforce production governance during triage/testing and fix efforts
- Adhere to design standards and global design authority processes and procedures
Requirements: - Operational mindset: Prioritize, understand, and act with urgency to restore all incident related work
- 7+ years of experience with network protocols, models, and technologies
- Strong understanding of the upper (application) layers 5-7: DNS, DHCP, SSL/TLS, HTTP/S, and SNMP
- Fundamental understanding of layers 1-4: TCP/IP, Ethernet, ARP, and physical constructs
- Experience with F5 Load balancing (LTM, GTM, APM), BlueCat DNS/DHCP/IPAM, BlueCat Cloud Resolver, VMware Advanced Load Balancer, and Cloud support (private and/or public)
- Expert experience with troubleshooting complex networking problems
- Experience with JIRA and Confluence
- Understand configuration management with tools such as Forward Networks and HPNA
- Experience using advanced tooling including NetScout, Wireshark, Splunk, SevOne, HPNA, and IBM Watson
- General experience in Network Automation tools and processes
- Self-starter/self-directed, organized and detail oriented
- Strong technical acumen and analytical skills
- Excellent client interfacing skills
- Strong verbal and written communication skills and ability to work with all levels of management
- Experience operating with colleagues across different time zones with a flexible approach to working hours
Desired skills: - Experience in Networking-related disciplines within a design, implementation, or operations role
- Relevant Industry certifications in Network Technologies
- Cloud and SDN experience (e.g., VMware NSX, Arista CloudVision, Azure and AWS)
- Experience with automation tools such as Python, Ansible, YAML or Django, and API calls
- Experience working within Financial Services (Insurance, Banking, Investment banking)
- Experience with other network technologies such as WAN, MAN, LAN, Optical, Routing, Switching, Proxy/Threat Prevention, Firewall, and AAA
Pay range: $79.74 - $87.74 per hour
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: - Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
