Job Title: Sr. Enterprise Mobile Device Transformation Lead
Location: Washington, DC / Philadelphia, PA / Wilmington, DE Metro Areas
Onsite Requirement: 2 3 days per month
Candidate Location: Washington, DC, Philadelphia, PA, Wilmington, DE, DMV area, or nearby locations.
Job Description
The Senior Enterprise Mobile Device Transformation Lead will be responsible for reviewing, optimizing, and enhancing the enterprise-wide mobile device strategy, including defining and improving the delivery, management, and support of mobile devices for client employees.
The role will focus on continuous improvement of mobile device procurement, lifecycle management, device configuration, enrollment, and nationwide distribution. The candidate will work closely with Supplier Management, Engineering, Mechanical, Transportation, Facilities, Network, Enterprise Architecture, and Digital Technology teams to ensure mobile device solutions meet business requirements and operational needs.
Responsibilities
- Evaluate existing processes and recommend improvements for end-to-end mobile device lifecycle management, from procurement through retirement.
- Define a standardized and scalable mobile device operating model with clear ownership, governance, and decision-making responsibilities.
- Establish controls for compliance, cybersecurity, and audit readiness across mobile device operations.
- Implement standardized device enrollment models, including zero-touch enrollment and supplier provisioning.
- Align identity, access, and device compliance policies to improve reporting, analytics, and leadership decision-making.
- Maximize the utilization of Apple Business Manager and Microsoft Intune.
- Partner with Operations and Supplier Management to forecast device demand and volume.
- Evaluate supplier-side device configuration, enrollment, and staging capabilities.
- Identify opportunities for cost savings, supplier consolidation, and contract optimization.
- Develop ROI models aligned with client funding requirements and budget cycles.
Mobile Device Management & Support
- Analyze existing Mobile Device Management (MDM) configurations, settings, and operational processes.
- Recommend improvements to mobile device management practices and operational scalability.
- Support device readiness and deployment activities across Mechanical and Engineering construction and maintenance locations.
- Coordinate device configuration, enrollment, provisioning, and distribution activities.
- Ensure mobile devices are properly configured with required applications, access, and security settings.
- Work with technical and operational teams to resolve mobile device deployment and support issues.
Required Skills and Experience
- Experience leading enterprise-wide mobile device modernization, transformation, or mobility programs.
- Strong experience supporting large, geographically distributed workforces.
- Hands-on knowledge of Mobile Device Management (MDM) platforms, particularly Microsoft Intune.
- Experience with Apple Business Manager and enterprise device enrollment models.
- Knowledge of zero-touch provisioning, device configuration, deployment, and lifecycle management.
- Demonstrated ability to convert manual processes into structured, repeatable digital workflows with clear governance, ownership, and controls.
- Experience developing dashboards, metrics, scorecards, and reporting routines using Tableau, Jira, Confluence, Figma, Excel, SharePoint, Power BI, or similar platforms.
- Experience working with suppliers, procurement teams, and enterprise technology stakeholders.
- Strong analytical, problem-solving, and process improvement skills.
- Excellent written and verbal communication skills.
- Familiarity with Agile delivery, continuous improvement, and process standardization methodologies.
Preferred Certifications
- SAFe Certification
- PMP Certification
- Other relevant project management or enterprise technology certifications.
Onsite and Travel Requirements
- Must be available to work onsite 2 3 days per month in the Washington, DC / Philadelphia, PA / Wilmington, DE metro areas.
- Occasional domestic travel to Mechanical and Engineering construction and maintenance locations may be required to support mobile device deployment and operational readiness.
