Desktop Support Engineer

Hi, Everyone CONTRACT POSITIONCONTRACT POSITION Job Title: IT Desktop Support/ Infrastructure Support Engineer (L1/L2) Loc: Indianapolis, IN- Onsite Job Description: Role Descriptions: 1. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support 2. Ready to work in evening/night shift and provide on-call support for critical production issues 3. Excellent troubleshooting skills 4. Able to maintain a high level of confidentiality and professionalism 5. Ability to effectively pri

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Key Responsibilities: Provide on-site and desk-side support services to end users. Troubleshoot PC-related problems at the direction of CLIENT level 2 or SPOC. Complete incidents and requests within SLA in a pressurized environment. Build, configure and troubleshoot Install "Gold" image on customer PC and laptop applications and hardware components. Ensure tickets are updated on a daily basis. Support meeting room environment and video conferencing. Support printers, scanners, and other pe