MacOS/ Endpoint Administration

Description: Maintains operation of multi-user computer systems, including coordination of infrastructure and cloud responsibilities. Develops and designs core operating system builds. Responsible for coding, virtualization, and automation of systems. Sets up administrator and service accounts, maintains an active directory of users and system documentation, tunes system performance, installs system-wide software, and allocates mass storage space. Assesses and resolves user access problems related to security controls to minimize business impact and risk exposure. Identifies and evaluates vendor products and establishes vendor monitoring and tracking processes. Performs capacity planning and monitors/tunes systems. Recommends appropriate platforms for purchase, coordinates installation, and provides backup recovery. Serves as a point of escalation for major incidents that are unresolved at the helpdesk level. Develops and monitors policies and standards for allocation related to the use of computing resources. May draft general IT communications to end-users including notifications of outages/downtimes.

Background/Need: We live in a time in which you have a choice - a choice where to work, where to apply your talents and ideas, where to grow and look for self-fulfillment. We, the members of the group, have made our choice. We are here. We are software, hardware and electrical engineers, computer scientists, cryptographers, system analysts, and security architects who share a common passion for helping solve some of the hardest technical problems relevant to National security. We pursue innovative, high-impact, practical research in small, focused teams. We succeed by participating in all R&D phases, including problem analysis and innovative solution design, system architecture, rapid prototyping, and field-testing, and ultimately transfer of our technology to DoD and Intelligence Community users, sponsors, and Industry. We are having fun. We are looking for a high-quality, energetic Systems Administrator to join our team to turn futuristic R&D ideas into practical solutions to important problems. If you are a person that fits the bill, and you like to work on things that truly matter, apply to this requisition to learn more.

Responsibility:

• User focused with the ability to support developers and researchers with desktop configurations, application installations, and development tools
• Serve as a first point of contact to users with technical issues
• Install, maintain, administer, troubleshoot, and support users with software and services
• Interact with users spending time solving unique problems
• Work closely on project teams to provide expertise to solve technical problems
• Recommend new technologies to support researcher and developer needs
• Apply and maintain system baseline configurations and security settings
• Track desktop system lifecycle, replacement, and upgrades
• Set up administrator and service accounts, maintain system documentation, tune system performance, install and maintain system software
• Make recommendations for hardware and software purchases
• Ensure security compliance, respond to scan results, proactively remediate issues
• Interact with third-party technology vendors and internal providers
• Write scripts and use configuration management tools to automate repetitive tasks and manage complex deployments
• Maintain a solid understanding of Linux, Unix, Windows and macOS operating systems
• Interact with other system administrators, network engineers, service providers to meet program goals
• Perform system administration duties on offline and classified networks and systems
• Work in a small team, wearing many hats
• Also be enthusiastic, innovative, and motivated self-starters able to work independently to complete tasks and meet goals
• Candidates must possess strong oral and written communications skills and must be able to present findings/results to internal and external organizations.
• Perform all related duties as assigned

Required & Preferred Skills:

• *Please see qualification table for full list of skills
• **Two changes to note: Under programming: Ansible, Docker, AWS, and CloudFormation and YAML scripting and Under Software Tools: Ansible Automation Platform to Support Linux systems - these are both PREFERRED and no longer required.

Others:

• Clearance: Interim clearance sufficient to start.
• Work Location: Hybrid Candidates should expect to be onsite at least 60% of the time.
• Interview Process: Initial short phone interview (Zoom) with the hiring manager. If the candidate advances to the next round, a larger group interview with additional team members.