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Senior Enterprise Monitoring and Event Management Engineer

Columbus, OH, US • Posted 30+ days ago • Updated 4 hours ago

Full Time

On-site

Fitment

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Job Details

Skills

Microsoft Windows
Linux
Middleware
Network Design
Data Storage
Capacity Management
Performance Tuning
SQL
Oracle
Enterprise Software
Configuration Management
WAR
Continuous Integration
Workflow
SaaS
Microservices
User Experience
Customer Engagement
Onboarding
Regulatory Compliance
Documentation
Computer Science
Information Technology
Information Systems
Energy
Performance Monitoring
Software Performance Management
Microsoft Windows Server Administration
Linux Administration
VMware
Amazon Web Services
Microsoft Azure
Dashboard
Root Cause Analysis
Incident Management
TCP/IP
DNS
Dragon NaturallySpeaking
SSL
Computer Networking
Database
PL/SQL
PostgreSQL
ITIL
Change Management
Splunk
SolarWinds
Kubernetes
Dynatrace
Windows PowerShell
Python
Bash
Scripting
ServiceNow
Event Management
Authentication
SSO
LDAP
SAML
OAuth
NERC
Leadership
Soft Skills
Customer Service
Stakeholder Management
Analytical Skill
Management
Accountability
Collaboration
Cloud Computing
Mentorship

Microsoft Windows
Linux
Middleware
Network Design
Data Storage
Capacity Management
Performance Tuning
SQL
Oracle
Enterprise Software
Configuration Management
WAR
Continuous Integration
Workflow
SaaS
Microservices
User Experience
Customer Engagement
Onboarding
Regulatory Compliance
Documentation
Computer Science
Information Technology
Information Systems
Energy
Performance Monitoring
Software Performance Management
Microsoft Windows Server Administration
Linux Administration
VMware
Amazon Web Services
Microsoft Azure
Dashboard
Root Cause Analysis
Incident Management
TCP/IP
DNS
Dragon NaturallySpeaking
SSL
Computer Networking
Database
PL/SQL
PostgreSQL
ITIL
Change Management
Splunk
SolarWinds
Kubernetes
Dynatrace
Windows PowerShell
Python
Bash
Scripting
ServiceNow
Event Management
Authentication
SSO
LDAP
SAML
OAuth
NERC
Leadership
Soft Skills
Customer Service
Stakeholder Management
Analytical Skill
Management
Accountability
Collaboration
Cloud Computing
Mentorship

Summary

Manifest Solutions is currently seeking a Infrastructure Engineer Sr / Principal - Enterprise Observability & Monitoring Engineer (Dynatrace) in Columbus, OH.

Key Responsibilities

Enterprise Monitoring & Observability

Administer and support Dynatrace enterprise monitoring environments.
Design and implement monitoring solutions for business-critical applications and infrastructure.
Develop standards for monitoring, alerting, dashboards, and operational observability.
Continuously improve enterprise monitoring coverage and accuracy.
Tune alerting thresholds and event correlation to reduce false positives while ensuring timely incident detection.
Support enterprise observability initiatives across on-premises, cloud, and hybrid platforms.

Application Performance Monitoring (APM)

Deploy and administer Dynatrace OneAgent technologies.
Onboarding large scale applications
Monitor application health, service dependencies, user experience, and transaction performance.
Support Real User Monitoring (RUM) and Synthetic Monitoring implementations.
Analyze application performance issues and identify performance bottlenecks.
Provide end-to-end visibility across application ecosystems.

Infrastructure Monitoring

Monitor Windows, Linux, VMware, OpenShift, and cloud-hosted environments.
Support monitoring for databases, middleware, network infrastructure, storage systems, domain services, load balancers, and enterprise applications.
Assist infrastructure teams with capacity planning and performance optimization.
Proactively identify monitoring gaps and service risks.

Monitoring Engineering & Automation

Develop custom monitoring solutions and Dynatrace Extensions 2.0.
Create and maintain custom SQL, Oracle, and enterprise application monitoring extensions.
Build dashboards, metrics, health checks, and alerting policies.
Automate monitoring deployment and configuration processes.
Support infrastructure-as-code and configuration management initiatives where applicable.

Incident Response & Root Cause Analysis

Participate in major incident response and war room activities.
Perform root cause analysis for application, infrastructure, and monitoring-related incidents.
Provide monitoring expertise during outage investigations.
Develop corrective actions and preventative monitoring improvements.

ServiceNow & Event Management Integration

Support integration between Dynatrace, ServiceNow, and enterprise event management platforms.
Define monitoring requirements needed for automated incident creation.
Assist with event correlation, CI alignment, and ticket automation workflows.
Partner with operations teams to improve incident response processes.

Cloud & Modern Application Monitoring

Support monitoring solutions for AWS, Azure, SaaS, containerized, and microservices-based applications.
Deploy and support ActiveGate infrastructure.
Assist application teams with onboarding modern cloud workloads into enterprise monitoring platforms.
Support SSO, authentication, synthetic transaction monitoring, and end-user experience monitoring.

Customer Engagement & Consulting

Consult with application owners and infrastructure teams regarding monitoring requirements.
Lead onboarding activities for new applications and services.
Conduct monitoring requirement workshops and technical discovery sessions.
Provide guidance and best practices across the enterprise.

Governance, Compliance & Documentation

Maintain monitoring architecture documentation, procedures, and standards.
Support NERC/CIP and other regulatory monitoring requirements.
Participate in change management, CAB reviews, and operational governance processes.
Develop and maintain operational runbooks and support documentation.

Required Qualifications

Education

Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or related technical field; or equivalent work experience.

Experience

5+ years supporting enterprise monitoring or observability platforms.
5+ years supporting large-scale enterprise infrastructure environments.
Experience administering Dynatrace or comparable monitoring solutions.
Experience working in regulated utility, critical infrastructure, energy, or large enterprise environments preferred.

Required Technical Skills

Dynatrace Administration and Engineering
Application Performance Monitoring (APM)
Observability Engineering
Synthetic Monitoring
Real User Monitoring (RUM)
Windows Server Administration
Linux Administration
VMware Monitoring
AWS and Azure Monitoring
ActiveGate Deployment and Administration
Monitoring Dashboard Development
Alert Management and Event Correlation
ServiceNow Integration
Root Cause Analysis
Enterprise Incident Management
TCP/IP, DNS, SSL, Load Balancers, and Networking Fundamentals
Database Monitoring (Oracle, SQL Server, PostgreSQL, etc.)
ITIL Incident, Problem, and Change Management

Preferred Qualifications

Dynatrace Professional or Associate Certification
Splunk administration experience
SolarWinds experience
OpenShift or Kubernetes monitoring experience
Experience developing Dynatrace Extensions 2.0
PowerShell, Python, Bash, or automation scripting
ServiceNow Event Management integration experience
Experience supporting enterprise authentication solutions (Entra ID, SSO, LDAP, SAML, OAuth)
Experience supporting NERC/CIP regulated environments

Leadership & Soft Skills

Strong customer service and stakeholder management skills
Exceptional troubleshooting and analytical abilities
Ability to communicate effectively with technical and non-technical audiences
Ability to prioritize multiple projects and operational demands
Self-directed and highly accountable
Strong collaboration skills across infrastructure, security, cloud, and application teams
Ability to lead technical initiatives and mentor junior engineers
Strategic mindset with the ability to align monitoring capabilities with business outcomes

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: MANIFEST
Position Id: 563e8638890872ff6dcca2b4207931e3
Posted 30+ days ago

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