Service Desk Support Specialist -Plano, TX-Full Time

Hybrid in Plano, TX, US • Posted 7 hours ago • Updated 7 hours ago
Full Time
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Service Desk Support Specialist
  • Microsoft Windows 10
  • Microsoft 365
  • Microsoft Teams
  • Active Directory
  • Azure Active Directory
  • Remote Desktop Support

Summary

The Service Desk Support Specialist is responsible for providing first- and second-level technical support to employees across the organization. This individual will serve as the primary point of contact for technical incidents, service requests, and end-user support while ensuring timely resolution of issues and an outstanding customer experience.

Success in this role requires strong troubleshooting skills, excellent communication, and the ability to manage multiple priorities while maintaining high service standards.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91124164
  • Position Id: 9023669
  • Posted 7 hours ago
Contact the job poster
GN

Gopinath Naidu

Accounts Manager @ mProgen
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