The Provisioning Analyst supports account provisioning and fulfillment activities for cloud-based solutions while working closely with Sales and cross-functional teams. This role is ideal for early-career professionals who are eager to learn, detail-oriented, and thrive in a collaborative, fast-paced environment.
Key Responsibilities- Create and manage customer accounts, link solution accounts to cloud organizations, and enable user access and features
- Perform product upgrades, renewals, suspensions, and account terminations
- Review contracts to ensure fulfillment requests are accurate, supportable, and viable for provisioning
- Develop and follow provisioning guidelines and work instructions to ensure accurate request fulfillment
- Coordinate with internal teams including Sales, Customer Care, Engineering, Order Management, Marketing, and Operations
- Monitor daily requests, prioritize workload, and communicate issues that may impact timelines
- Manage multiple requests simultaneously while meeting service level agreements (SLAs)
- Track, fulfill, and reduce backlog while providing guidance to requestors
- Analyze and interpret data to support decision-making and resolve issues
- Maintain accurate SharePoint databases and internal dashboards
- Support billing transfers, billing ID updates, and remapping requests
- Partner closely with Program Management to support daily provisioning and handle exception requests
- Represent the organization professionally in all internal and external interactions
Top Skills- Ability to multitask effectively in a fast-paced environment
- Strong verbal and written communication skills
- Professional demeanor with a positive attitude
- Highly detail-oriented and well organized
- Ability to work under pressure and manage changing priorities
- Strong problem-solving skills and flexibility
- Even temperament with excellent work ethic and commitment
Qualifications- 1-2 years of post-graduate experience or equivalent
- Comfort working in large, cross-functional team environments
- Experience with customer service, sales operations, or systems/operations is a plus
- Exposure to ERP systems or tools such as Workday is a plus
Additional Information- Collaborative team environment
- Informal interview process with multiple team members
- Opportunity to learn, grow, and contribute to process improvements
Job Type & LocationThis is a Contract position based out of Lehi, UT.
Pay and BenefitsThe pay range for this position is $28.87 - $28.87/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a hybrid position in Lehi,UT.
Application DeadlineThis position is anticipated to close on Feb 17, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Never miss an opportunity! Create an alert based on the job you applied for.