Senior ServiceNow Developer

job summary:

As a Senior ServiceNow Developer supporting a key Randstad client in the Washington, D.C. area, you will serve as a technical linchpin in evolving a complex enterprise ecosystem. This role demands a high-level practitioner capable of not only maintaining the platform but driving the end-to-end implementation of new products and advanced configurations within the CMDB, HAM, SAM, ITSM, and ITOM suites. You will be responsible for translating high-level business requirements into scalable technical solutions, ensuring that discovery, asset lifecycle management, and service mapping are seamlessly integrated to provide a robust, single source of truth for the organization's IT landscape.

location: Washington, Washington, D.C.

job type: Contract

salary: $65 - 69 per hour

work hours: 9am to 5pm

education: Bachelors



responsibilities:

Module Implementation: Lead the end-to-end installation and configuration of new ServiceNow products, with a heavy focus on ITOM (Discovery & Service Mapping) and ITAM (HAM/SAM).

CMDB Governance: Architect and maintain a healthy Configuration Management Database (CMDB), ensuring data integrity across all configuration items and their relationships.

Custom Development: Design, develop, and unit-test custom applications, Business Rules, Client Scripts, Script Includes, and UI Actions using JavaScript.

Workflow Automation: Build and optimize complex workflows and integration points using Flow Designer and IntegrationHub to streamline ITSM processes.

Strategic Optimization: Perform platform upgrades, patch cycles, and performance tuning to ensure the environment remains secure and efficient.

Stakeholder Collaboration: Partner with cross-functional teams in the D.C. region to gather requirements and provide technical mentorship to junior developers.

qualifications:

Platform Expertise: Minimum of 5+ years of hands-on experience in ServiceNow development and systems integration.

Technical Proficiency: Proven track record of configuring and deploying ITOM, SAM, and HAM modules in large-scale enterprise environments.

Scripting Mastery: Strong command of JavaScript, HTML, CSS, and Glide API; experience with REST/SOAP integrations is essential.

Certifications: Highly prefer Certified System Administrator (CSA) and Certified Application Developer (CAD); CIS certifications in Discovery or SAM are a significant plus.

Analytical Mindset: Deep understanding of the Common Service Data Model (CSDM) and how it informs the relationship between asset management and service delivery.

Local Readiness: Ability to work with clients in the Washington, D.C. area and meet any necessary background or clearance requirements typical of the region's federal and commercial sectors.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.