Apply Now

Remote :: Senior Epic Integration & Strategy Consultant

Remote • Posted 5 hours ago • Updated 5 hours ago

Contract W2

Contract Independent

Contract Corp To Corp

6 Months

No Travel Required

Able to Sponsor

Remote

$65 - $70/hr

Trail Blazer Consulting LLC

Fitment

Dice Job Match Score™

📊 Calculating match score...

Job Details

Skills

Epic
Enterprise Integration
Customer Experience
Telephony
Genesys

Summary

Senior Epic Integration & Strategy Consultant

Remote (CST-based preferred)

6+Months

Video

We need an EPIC Integration SME.

Healthcare Integration experience is required

We are seeking a highly experienced Senior Epic Integration & Strategy Consultant to lead a high-visibility healthcare platform assessment focused on Epic ecosystem optimization, enterprise integrations, and patient engagement strategy.

This is a senior-level consulting and advisory engagement for a healthcare organization evaluating how to maximize its investment in Epic while aligning Contact Center and patient engagement capabilities across the enterprise. The consultant will assess current-state architecture, integration strategies, interoperability frameworks, operational workflows, and platform ownership models while providing executive-level recommendations for future-state transformation.

This is not an implementation, administration, or production support role. We are seeking a strategic advisor who can bridge technology, operations, and business leadership while providing guidance on Epic-centered ecosystem planning and healthcare platform integration strategy.

Genesys Cloud CX experience is required but serves as one component of the broader Epic, patient engagement, and healthcare integration landscape.

Key Responsibilities

• Lead enterprise assessments of Epic Contact Center, Patient Engagement, interoperability, and integration capabilities.

• Evaluate existing Epic architecture, workflows, integration points, and operational effectiveness across healthcare business functions.

• Assess current-state integrations between Epic and patient engagement, Contact Center, telephony, CRM, and healthcare technology platforms, including Genesys Cloud CX.

• Identify capability overlap, platform ownership opportunities, and future-state architecture recommendations.

• Develop strategic roadmaps for Epic optimization, patient experience enhancement, and healthcare technology alignment.

• Advise executive leadership on Epic platform strategy, governance, interoperability, and long-term technology direction.

• Analyze patient engagement journeys, Contact Center workflows, and operational processes to improve efficiency and experience outcomes.

• Facilitate discussions with executive stakeholders, operations leaders, clinical teams, IT leadership, architects, and business partners.

• Deliver executive presentations, strategic assessments, gap analyses, and modernization recommendations.

• Provide guidance on Epic rollout strategy, integration best practices, scalability, and organizational adoption initiatives.

Required Qualifications

• 10+ years of healthcare technology consulting, healthcare transformation, or enterprise platform strategy experience.

• Deep expertise with Epic implementations, integrations, interoperability, and patient engagement solutions.

• Proven experience leading Epic rollout initiatives, platform optimization programs, or enterprise healthcare transformation efforts.

• Strong hands-on experience integrating Epic with healthcare applications, telephony platforms, patient engagement technologies, CRM systems, and enterprise applications.

• Strong understanding of healthcare interoperability standards and integration frameworks, including HL7, FHIR, APIs, middleware, and related healthcare technologies.

• Experience conducting enterprise platform assessments, technology rationalization initiatives, and strategic roadmap engagements.

• Ability to translate complex technical integration concepts into executive-level business recommendations.

• Proven success influencing executive, operational, and technical stakeholders.

• Exceptional communication, facilitation, presentation, and consulting skills.

• Experience within healthcare providers, hospital systems, payer organizations, or healthcare consulting environments.

Preferred Qualifications

• Experience with Epic Contact Center, Cheers, MyChart, Patient Engagement, or related Epic ecosystem solutions.

• Experience integrating or evaluating Genesys Cloud CX within healthcare environments.

• Background in Contact Center transformation, patient access modernization, digital patient experience, or consumer engagement initiatives.

• Experience with healthcare cloud transformation, enterprise architecture, and platform governance.

Ideal Candidate

A senior healthcare technology consultant who is recognized for Epic integration leadership, interoperability expertise, and healthcare platform strategy. This individual has successfully guided healthcare organizations through Epic rollouts, optimization initiatives, and enterprise integration challenges while serving as a trusted advisor to executive leadership.

The ideal consultant can assess complex healthcare ecosystems, evaluate Epic-centric platform ownership models, understand the role of Genesys within the broader patient engagement landscape, and deliver strategic recommendations that improve operational performance, patient experience, and long-term technology alignment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91093714
Position Id: 9051264
Posted 5 hours ago

Company Info

About Trail Blazer Consulting LLC

Trail Blazer is dedicated to providing IT services using latest technologies & trends. We offer our Staff Augmentation, IT consulting & Software development and testing services to all our clients at most of the overseas locations with our highly skilled consultants having vast experience in their relevant fields.

At TRAIL BLAZER we help our IT consultants explore different industries, multiply their skills, and accelerate their career growth with industry-leading firms. We offer the flexibility of direct hire placements, temporary, and project work. With offices nationwide, TRAIL BLAZER combines the resources of a national network with in- depth local expertise. We offer the flexibility of direct placements, and project work.

Trail Blazer Consulting LLC is headquartered in Astoria, NY, USA. We are a leading professional consulting firm with a global database of applicants and state of art technology and process to identify the best and brightest skills.Trail Blazer is committed to provide customer satisfaction through commitment highest standards of services. With a range of skill sets and a flexible support network, we can deliver quick and cost effective resources to our valued Clients. We spend a considerable amount of time and resources screening and hiring top quality consultants, which allows us to provide premier resources that meet and exceed our client expectations.

OUR MISSION, VISION& VALUES:

We at TRAIL BLAZER CONSULTING believe in attaining success. We know that success is important to both our associates and our clients. Our mission is to understand and deliver 100%. With our commitment towards our clients, it helps us in achieving growth, innovation and excellence. We want to be an integral part of that process. To that end, we believe in the following Mission & Vision Statements and set of Core Values:

STAFF AUGMENTATION:
Staff Augmentation, or better known as subcontracting, is primarily outsourcing of manpower on a skill requirement or project completion basis for a limited period of time. From the past few years the IT departments have gone through a difficult phase as they have been pressed to deliver impressive results on multiple initiatives with limited staff. Staffing may be desired when there are a dynamic temporary or permanent people or skilled staff.

IT CONSULTING:
TRAIL BLAZER brings together the key IT consulting services that address aspects of reducing cost, increasing agility and enabling transformation. Our consultations are based on an analytical approach to understand the business problems, resulting in the practical recommendation and actionable plans. Our value proposition is based on a confluence of business knowledge, deep hands-on technology skills and a focused approach through the use of in-house methodologies, frameworks and tools.

CORE VALUES:
TRAIL BLAZER CONSULTING core values convey who we are as an organization and how we deliver value.

VOLUNTEER
our time, talent & resources

ACCOUNTABILITY
as we pursue our aspirations

LEGACY
to impact others lives

UNBEATABLE
as we collaborate & compete

EXTRAORDINARY
in all we do

Go to company profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Remote

•

3d ago

Senior Genesys Cloud CX & Epic Healthcare Integration Expert Remote 6+ Months Video Healthcare Integration experience is required Overview A senior consultant to lead a strategic assessment of Genesys Cloud CX and Epic Contact Center/Patient Engagement capabilities for a healthcare organization. This is a consulting and advisory engagement, not an implementation or support role. The consultant will evaluate platform capabilities, identify areas of overlap, and provide recommendations regardin

Easy Apply

Contract, Third Party

65 - 75

Search all similar jobs

Remote jobs at Trail Blazer Consulting LLC