Help Desk -II

KNOWLEDGE / SKILLS / ABILITIES: Working knowledge of IT services and environment in an enterprise setting. Ability to lift 20 lbs. periodically throughout the day. Ability to communicate in a clear, concise manner with customers/end-users of varying technical levels, both verbally and in writing. Strong communication skills with a proven ability to understand key concepts and communicate with technical staff, business stakeholders and senior leaders. Highly proficient with IT Asset Management Sy

Job Description: Crop to Crop resumes are accepted Location Requirement: Remote or On-site? Must be a CURRENT WI resident. No relocation allowed. This position requires the contractor to be on-site 3 days per week. Working under supervision of the Business Office Manager of the Bureau of Information Technology Services (BITS), this position is primarily responsible for full lifecycle management of all of DHS IT hardware assets. This position is responsible for ensuring the recovery of all asset

job summary: Must be a current Wisconsin resident. No relocation allowed. This position requires the Help Desk Technician to be on-site 3 days per week. Working under supervision of the Business Office Manager of Information Technology Services (BITS), this position is primarily responsible for full lifecycle management of all of IT hardware assets. This position is responsible for ensuring the recovery of all assets identified as IT hardware assets. Using the data from the annual IT hardware

Job Type Full-time Description Position Overview: The IT Procurement and Onboarding Specialist is responsible for the procurement, tracking, deployment, and lifecycle management of IT hardware, software, and mobile devices. This role partners closely with IT, Finance, HR, vendors, and business stakeholders to support technology purchasing, asset management, onboarding and offboarding activities, invoice processing, and mobile device management. This is not a traditional procurement-only posit