Experience Design Specialist 5 - NC. TX

Job#: 3040445

Job Description:

Client: Financial Services

Team: TBA

Job Title: Experience Design Specialist 5 - Contingent

Location: Charlotte, NC (Preferred) / Irving, TX - Hybrid

Contract Length: 6mo

Pay Rate: $56 - $60
Top Requirements:

7+ years of experience design (UX/UI, content design, or product design)

Strong experience with AI tools (Copilot, ChatGPT, etc.) and prompt creation

Experience with SharePoint and content/knowledge management systems

Plusses:

• Product management or enablement experience
• Financial services or merchant services background
• Strong UX web design and stakeholder engagement experience

Job Summary:

In this contingent resource assignment, you will consult as an expert to develop and influence initiatives across Experience Design, focusing on AI-powered solutions. You will help design and scale an AI-enabled sales enablement platform by creating structured prompt libraries, optimizing content for AI usage, and driving user experience improvements. This role blends UX design, AI adoption, and content strategy while collaborating with cross-functional teams to deliver scalable, innovative solutions aligned with enterprise standards.
Day-to-Day Responsibilities:

• Manage multiple AI content and prompt development projects simultaneously
• Partner with stakeholders across product, sales, marketing, and operations
• Conduct interviews with subject matter experts to gather requirements and content
• Create and maintain AI prompt libraries and use case repositories
• Organize content for optimal AI grounding and user experience
• Identify opportunities for new AI use cases and workflow improvements
• Leverage AI tools (Copilot, ChatGPT, etc.) to develop and evaluate outputs
• Collaborate on UX/UI design improvements and content strategies
• Ensure content is structured, scalable, and aligned with business needs
• Communicate effectively with stakeholders and provide updates on progress

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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