Experience Design Specialist 5 - Contingent

Job Title: Experience Design Specialist 5
Location: Charlotte North Carolina and Irving Texas
Duration: 06+ Months Contract with Extension
Job id - 177921

Job Description:

• Client is seeking a highly organized contractor to support the development of client's AI-powered sales enablement platform.
• This candidate will partner with subject matter experts across Product, Sales, Marketing, Pricing, Operations and more to create and maintain AI prompts and related source materials to form a library of uses cases for the platform.
• Superior project management, stakeholder management and strong technical competencies to work with AI prompts/MS Copilot and SharePoint UX/UI design.

Responsibilities:

• Manage multiple AI content projects simultaneously
• Interview subject experts to gather source materials and identify documentation gaps
• Organize and integrate content for effective AI grounding and user experience
• Identify opportunities for new AI prompts and use cases across the business

Qualifications:

• Experience working with or creating AI prompts, workflows, or knowledge bases
• Heavy usage of AI tools or platforms (e.g., ChatGPT, Claude, Copilot, or similar) and an understanding of how to evaluate output quality
• Strong project management and stakeholder management skills
• Excellent communication, interviewing, and organizational abilities
• Self-starter with the ability to work independently and influence across teams

Preferred:

• Experience in product management, knowledge management, enablement, business analysis, or content strategy
• Familiarity with SharePoint and UX/UI principles
• Financial services or Merchant services experience

Primary Skills:

• Intermediate to advanced AI competency and practical adoption of AI tools in design
• SharePoint expertise for collaboration, content management
• Minimum of 5 plus Years of hands-on experience in experience design e.g. UX/UI

Nice to Have Skills:

• 5 plus Years Product Management Experience
• Financial and/or Merchant Services background
• UX Web Design Experience
• Self sufficient and proactive with innovative ideas and solutions
• Proven Ability of Time Management and advanced stakeholder Communication abilities
• Collaborative

Required Qualifications:

• 7 plus years of experience design, content design, design programs, design research and strategy, or product design experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

Notes:

• Extension: Possible - subject to project & performance
• Conversion: Possible - for exceptional candidate and subject to business need.
• Preferred Location: USA-NC-CHARLOTTE-1305 W W T Harris Blvd-142913
• Other location that can be considered: Irving, Texas (2nd preference)
• Hybrid Working

Pay Range: $62-$64/hr
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

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