Overview: Reporting to the Director of Project Management, the Project Manager is responsible for delivering projects successfully on time, within scope, and on budget. This role serves as the primary point of accountability for both internal Sapiens stakeholders and external clients, ensuring alignment, transparency, and effective execution throughout the project lifecycle.
The Project Manager oversees all aspects of project delivery, including planning, execution, progress reporting, and issue resolution. They proactively identify risks and implement mitigation strategies to keep projects on track and meet defined objectives.
Description: - Responsible for ensuring that in-house and customer projects are delivered in scope, on-time, in superior quality and on budget.
- Utilize Agile or waterfall project management methodologies and relevant supporting software in the planning, scheduling, reporting and change management of the projects. Work with resource managers to assign qualified project team members.
- Manage (in a matrix way) business analysts, developers, and testers throughout the project lifecycle - from business requirements acquisition to a successful go-live.
- Create, monitor, and execute project plans.
- Work closely with the project technical leads in the creation and management of project artifacts, schedules, and budgets.
- Governance - provision of customer project statuses, project timeline maintenance, project plan performance reporting, etc
- Estimate and create project budgets including but not limited to tracking and monitoring project cost, review of budgets and costs with the customer and internal management, management and maintenance of detailed project time records for all members of the project team.
- Management of problem reports and working with the technical lead on the scheduling of workarounds and fixes for such items.
- Audit implementations to ensure the implementation processes defined internally are followed.
- Manage customer expectations and deliverables including as appropriate client issues management and escalation.
- Report, document and manage risks, risk mitigation activities and the resolution of system delivery and support issues.
- Support the sales functions to expand the customer relationship beyond the projects.
- Participate in strategic planning sessions with both client and management to determine the scope and objectives of each project.
- Work with Sapiens finance and legal teams to create and approve client statements of work contracts.
- Working knowledge of Clients License Service Agreement
- Provide feedback for annual performance reviews for direct team members.
Desired Skills & Experience: - Minimum of 12 years of experience managing large complex projects/programs ($3+ MM) within the L&A vertical
- Minimum of 10 years of L&A Domain expertise
- Experience with managing all aspects of policy administration system implementation and integration.
- Experience with managing all aspects of underwriting, application, and illustrations system implementation and integration.
- Knowledge and understanding of Agile and waterfall methodologies.
- Ability to work and thrive in a global delivery model (onshore/offshore)
- Must be able to motivate and energize a globally distributed team.
- Proven ability to work with changing priorities and quickly adapt to change.
- Ability to understand complex L&A business processes.
- Consultative and facilitation skills
- Demonstrated engagement and influencing at CxO level.
- Strong written and verbal communications skills
- Experience with project management tools (MS Project, JIRA, etc.)
- Strong customer support experience
- Strong oral, written, and presentation communication skills.
- Minimum of a bachelor's degree
- Travel requirement- approximately 20%-based on the project needs.
Sapiens is an equal-opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. #LI-Remote We Are Sapiens International Corporation N.V. is a global leader of AI-centric, SaaS-based insurance software, delivering hyper-relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens' solutions turn real-time data and human insight into precise action at every moment, across every risk.
The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, and finance and compliance.
With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long-term relationships, from initial implementation through to modernization and market transformation.
Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers' compensation from offices across North America, Europe, the Middle East, and Asia Pacific.
Your Recruitment Journey We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process:
Apply Take the first step in our journey by submitting an application that reflects your skills, experiences, and professional aspirations.
1
Review Your CV will be carefully reviewed by our talent team to explore how your unique skills and potential align with Sapiens' needs and culture
2
Interview This is your opportunity to shine! Meet with our team, showcase your abilities, and learn more about Sapiens
3
Offer If there's a great match, we'll extend an offer to welcome you to our team. This is the exciting moment when your new journey begins to take shape
4
Onboard Once you accept, we'll guide you through a comprehensive onboarding process, introducing you to your new colleagues, roles, and the exciting challenges ahead
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Disclaimer Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to
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