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ServiceNow Developer (OR) ServiceNow Admin || Onsite in Columbus, OH || W2

Columbus, OH, US • Posted 10 hours ago • Updated 10 hours ago

Contract W2

12 Months

Travel Required

On-site

$55 - $60/yr

Value Spectrum Technologies LLC

Fitment

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Job Details

Skills

API
Access Control
Cascading Style Sheets
Cloud Computing
Computer Hardware
Configuration Management Database
Continuous Improvement
FOCUS
FedRAMP
IT Service Management
ITIL
Servers
ServiceNow
Sprint
UI
System Documentation
System Monitoring
Regression Testing
Regulatory Compliance

Summary

Job Title: ServiceNow Developer (OR) ServiceNow Administrator
Location: Columbus, OH (Onsite 5 days/week)
Visa:

Role Overview: We are seeking a versatile ServiceNow Developer/Administrator to manage the daily operations, maintenance, and continuous improvement of an enterprise ServiceNow platform. This role is a critical part of a high-impact team supporting a major public sector digital transformation.
The primary focus of this position is the technical stewardship of the platform—ensuring 99.9% availability, executing seamless version upgrades, and handling the "run" side of the house while contributing to ongoing development sprints.

Key Responsibilities:

Platform Maintenance: Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and key processes (e.g., MID Servers, Import Sets, Scheduled Jobs).
Upgrade Leadership: Plan, coordinate, and execute ServiceNow platform upgrades and patch cycles. This includes conducting impact analyses, managing clone-back procedures, and performing post-upgrade validation and regression testing.
Daily Administration: Manage user access, group memberships, and roles. Oversee the health of the CMDB and manage Service Catalog items, including workflows, variables, and fulfillment tasks.
Configuration & Development: Develop and maintain Business Rules, Client Scripts, UI Policies, and UI Actions. Troubleshoot and resolve incidents related to ServiceNow functionality and performance.
Security & Compliance: Maintain Access Control Lists (ACLs) and security settings. While not required, familiarity with FedRAMP security standards and government compliance protocols is highly preferred.
Reporting & Dashboards: Create and maintain complex reports and Performance Analytics dashboards to provide real-time visibility into service metrics for leadership.
Documentation: Maintain accurate system documentation, including configuration logs, upgrade playbooks, and knowledge articles for end-users.

Required Qualifications:

Experience: 4+ years of hands-on experience in ServiceNow administration and development.
Core Technical Skills: Proficiency in JavaScript, Glide API, and web technologies (HTML/CSS). Experience with Integration Hub and Flow Designer is a plus.
Proven Track Record: Demonstrated experience successfully leading at least two major ServiceNow platform upgrades (e.g., Washington to Xanadu).

Preferred Qualifications:

Security Awareness: Experience working in a FedRAMP-authorized or similarly secured government cloud environment.
Framework Knowledge: Familiarity with ITIL v4 frameworks and public sectorservice delivery models (CSM/ITSM).
Certifications: ServiceNow Certified System Administrator (CSA) is required; Certified Application Developer (CAD) or Micro-Certifications in Upgrade Management are preferred.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91165686
Position Id: 8983601
Posted 10 hours ago

Company Info

About Value Spectrum Technologies LLC

Step into a future defined by empowerment at Value Spectrum Technologies. With leading-edge software solutions and strategic consulting, were dedicated to shaping and elevating your digital tomorrow. Experience the synergy of innovation and collaboration as we unlock unparalleled opportunities for growth in the dynamic landscape of technology. Welcome to empowerment.

Join us in navigating the ever-evolving digital landscape with confidence, as we work together to unlock unprecedented opportunities and build a tomorrow that is truly empowered by the limitless possibilities of technology. Your digital future starts here.

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Laxminath Pabboju

Recruiter @ Value Spectrum Technologies LLC

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ServiceNow Developer (OR) ServiceNow Admin || Onsite in Columbus, OH || W2

Value Spectrum Technologies LLC

Dice Job Match Score™

Job Details

Skills

Summary

Company Info

About Value Spectrum Technologies LLC

Laxminath Pabboju

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