Desktop Support Technician

Hybrid in Augusta, ME, US • Posted 6 hours ago • Updated 6 hours ago
Contract W2
Contract Independent
Contract Corp To Corp
1 Year
50% Travel Required
Hybrid
$25 - $27/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Desktop Support Technician
  • Hardware/Software
  • Windows Operating systems

Summary

Position: Desktop Support Technician
Duration: 1 Year
Position location: Augusta, Maine
 
 
Special Requirement:
Will need to travel onsite to pick up and drop off equipment on occasion. When traveling for work purposes mileage expenses will be reimbursed if utilizing your own vehicle. If utilizing a State of Maine vehicle mileage will not be reimbursed.
 
Work Location: Hybrid.
Majority of the role will be performed remotely. Will need to travel onsite to pick up equipment on occasion. When traveling for work purposes mileage expenses will be reimbursed if utilizing your own vehicle. If utilizing a State of Maine vehicle mileage will not be reimbursed. (Will only consider local candidates within an hour radius of Augusta, ME)
  
Job Description:
Will need to travel onsite to pick up and drop off equipment on occasion. When traveling for work purposes mileage expenses will be reimbursed if utilizing your own vehicle. If utilizing a State of Maine vehicle mileage will not be reimbursed.
  
Responsibilities
  • Provide desktop computer support.
  • Install application updates.
  • Troubleshoot and remediate Operating System update failures.
  • Remove unsupported or vulnerable software from end users' computers.
  • Ensure that all work is documented for future reference.
  • Follow quality standards.
  • Understand the installation of software patches and upgrades.
  • Understand the use of remote technology and commands.
  • Communicate accurate and useful status updates.
  • Attend and participate in team meetings.
  • Ability to work in a team environment.
  • Strong communication skills; both written and spoken.
 
Required /Desired Skills:
  • Hardware/Software troubleshooting
  • Strong customer service experience
  • Windows Operating systems and products knowledge
  • Windows Operating systems and products knowledge
 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10365731
  • Position Id: 3128-14481-
  • Posted 6 hours ago
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