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IT Onsite Technician

• Posted 2 hours ago • Updated 2 hours ago

Full Time

USD $52,000.00 - 54,000.00 per year

Fitment

Dice Job Match Score™

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Job Details

Skills

Recruiting
Technical Support
Mobile Devices
Customer Facing
Soft Skills
Business Software
Productivity
Customer Service
Remote Support
Laptop
Operating Systems
Regulatory Compliance
Documentation
IT Infrastructure
Management
Rhino
Onboarding
Payments
Insurance

Summary

Recruiting contact
Contact us directly if you have any questions about this open job position
Contact us

Your skills

2-3 years of experience in a technical support or desktop support environment.
Strong working knowledge of desktops, laptops, mobile devices, and assorted peripherals.
Strong client-facing soft skills with the ability to communicate clearly and professionally.
Willingness and capability to perform asset disposal services.
Understanding of standard business software, productivity suites, and operating systems.
Proven ability to problem-solve in moderately complex technical situations.
Ability to work independently and use good judgment within established guidelines.
This role is a Salary Non-exempt position with a targeted salary range of $52,000.00 - $54,000.00 USD.

Your tasks

We are seeking a motivated and technically proficient Desktop Support Technician to join our team. In this role, you will provide hands-on support for a variety of end-user devices, ensuring smooth, efficient, and reliable operation of workplace technology. You will work independently on moderately complex incidents and service requests while delivering excellent customer service to internal clients.

Key Responsibilities:

Provide onsite and/or remote technical support for PCs, laptops, mobile phones, and peripheral devices.
Support standard operating systems and commonly used business applications.
Resolve incidents and fulfill service requests according to established procedures.
Apply intermediate-level subject matter knowledge to troubleshoot and solve problems independently.
Perform device disposal services in accordance with company policy and compliance requirements.
Maintain accurate documentation of issues, activities, and resolutions.

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

Your benefits

Unlimited employment contract
Onboarding program
Buddy program
International job opportunities
Dental insurance
Sick leave payments
Internal career development program
Vision Insurance

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183364
Position Id: 630e705b3ff56713e251daa2c6fb3cec
Posted 2 hours ago

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