Technical Project Manager

About the Role

UST is seeking an experienced Technical Project Manager to lead the delivery of technology initiatives across the Healthcare Payer ecosystem, with a strong focus on the TriZetto FACETS Core Administration Platform.

This role will be responsible for:

• Managing end-to-end project execution.

• Driving cross-functional teams.

• Ensuring successful delivery of development, modernization, upgrade, enhancement, and support programs.

The ideal candidate brings:

• Deep Healthcare Payer expertise.

• Strong FACETS knowledge.

• A proven track record of managing complex technology programs while partnering with business and technology stakeholders.

What You'll Do

• Lead multiple concurrent projects involving FACETS application development, enhancements, upgrades, integrations, and production support.

• Manage project scope, schedule, budget, resources, risks, dependencies, and stakeholder expectations.

• Serve as the primary liaison between business leaders, product teams, architecture, engineering, QA, and operations teams.

• Drive Agile and/or Waterfall project execution methodologies to ensure successful and timely delivery.

• Facilitate project planning, sprint reviews, release management, and executive status reporting.

• Ensure alignment of project objectives with business priorities and strategic goals.

• Identify and mitigate risks, issues, and dependencies across workstreams.

• Manage cross-functional teams operating in onshore/offshore delivery models.

• Support change management, production deployment planning, and post-implementation stabilization activities.

• Establish project governance, delivery metrics, and reporting mechanisms.

• Foster strong collaboration with internal stakeholders, vendors, and healthcare business partners.

Required Qualifications

Experience

• 12+ years of IT industry experience.

• Minimum 5+ years of Healthcare Payer domain experience.

• Proven experience managing enterprise-scale software development and support projects.

• Experience leading distributed teams across multiple locations.

Required Skills

• Strong experience with TriZetto FACETS Core Administration Platform.

• Deep understanding of Healthcare Payer operations, including:

  • Claims Processing

  • Membership & Enrollment

  • Provider Management

  • Billing & Premium Management

• Experience delivering:

  • Application Development Projects

  • System Upgrades & Modernization Programs

  • Application Support & Maintenance Initiatives

  • Production Support Engagements

• Strong stakeholder management and communication skills.

• Excellent project planning, execution, and governance capabilities.

• Experience managing vendor and client relationships.

• Strong risk, issue, dependency, and change management expertise.

Preferred Qualifications

• PMP Certification.

• Agile/Scrum Certification (CSM, PMI-ACP, SAFe, or equivalent).

• Experience working with large Healthcare clients.

• Familiarity with HIPAA and healthcare regulatory requirements.

• Experience with JIRA, Azure DevOps, ServiceNow, or similar delivery management tools.

Key Competencies

• Technical Project Leadership

• Program Governance & Reporting

• Executive Communication

• Stakeholder Management

• Agile Delivery Management

• Strategic Planning & Execution

• Team Leadership & Coaching

• Risk & Issue Management

• Healthcare Payer Domain Expertise

• Client Relationship Management

Why Join Us?

Join a high-performing team delivering mission-critical Healthcare Payer solutions that directly impact member, provider, claims, and billing operations.

This role offers the opportunity to:

• Work on strategic transformation initiatives.

• Collaborate with industry experts.

• Drive meaningful outcomes in a dynamic healthcare technology environment.