West Coast Consulting LLC
West Coast Consulting LLC

IT Support Specialist I- Mac Support

Nashville, TN, US • Posted 1 day ago • Updated 4 hours ago
Contract W2
On-site
USD $30.00 - 35.00 per hour
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Google Chrome
  • Videoconferencing
  • Mobile Device Management
  • Master Data Management
  • AirWatch
  • Technical Support
  • Computer Networking
  • Servers
  • Switches
  • Wireless Communication
  • AV
  • Audiovisual
  • Microsoft Windows
  • Laptop
  • Management
  • Workflow Management
  • ITIL
  • Service Desk
  • Confluence
  • OS X
  • Computer Hardware
  • Software Troubleshooting
  • Critical Thinking
  • Problem Solving
  • Conflict Resolution

Summary

Job Description

JOB: IT Support Specialist- Mac Support
LOCATION: Nashville, TN -5 days Onsite

MUST HAVE: Mac support systems needed , JAMF
  • Troubleshoot hardware and software problems with Apple and Windows products, including desktop and laptop hardware
  • Assist with AV setup for internal meetings and events
  • Support and assist employees using AV systems, both onsite and remote, including Google Meet, Zoom and Teams, chrome device management, projectors, audio and video conferencing
  • Image and deploy laptops and desktops using standard MDM deployment tools (JAMF, Ninja1, and AirWatch) Okta, Google, and software service administration
  • 3+ years of experience in IT support roles
  • Basic to intermediate networking skills, including an understanding of servers, switches, WiFi, etc
  • AV support experience
  • Experience with administration of Apple computer products using enterprise management tools
  • Knowledge and hands-on experience managing Windows laptops and desktops
  • Experience using and managing ticket-based enterprise workflow management systems, particularly ITIL Service Desk software and Confluence
  • Strong macOS hardware and software troubleshooting experience
  • Solid critical thinking and problem solving skills
  • Ability to lift heavy equipment (50+ pounds) as needed
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: wesca004
  • Position Id: JOB-7405
  • Posted 1 day ago
Contact the job poster
Rafael Barraza

Rafael Barraza

West Coast Consulting LLC Recruiter @ West Coast Consulting LLC

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