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Research Operations Manager

Hybrid in Philadelphia, PA, US • Posted 3 days ago • Updated 3 days ago

Contract W2

13 Weeks

Hybrid

Depends on Experience

Fitment

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Job Details

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Summary

Role: Research Operations Manager
Rate: $32/hour W2
Schedule: Hybrid (3 days onsite)
Location: Philadelphia, PA

We are seeking a highly organized Research Operations Manager to support a fast-paced Market Research and Consumer Insights team for our Fortune 30 client. This role will serve as a key liaison between research teams, vendors, procurement, finance, cybersecurity, privacy, and compliance stakeholders to ensure the successful onboarding, management, and governance of research vendors and tools. The ideal candidate will bring experience supporting market research, consumer insights, research operations, or related organizations, combined with strong budgeting, accounts payable, and vendor management expertise.

Key Responsibilities

Manage and track departmental budgets, forecasts, invoices, and spending across multiple research initiatives.
Partner with Accounts Payable and Finance teams to ensure accurate invoice processing and budget reporting.
Coordinate vendor onboarding, compliance reviews, and approval workflows.
Support contract administration activities, including tracking agreements, renewals, and vendor documentation.
Work closely with Procurement, Cybersecurity, Privacy, Legal, and AI Governance teams to ensure compliance requirements are met for new vendors, software, and research tools.
Monitor vendor performance, approvals, and ongoing compliance requirements.
Maintain project trackers, dashboards, and documentation using tools such as Smartsheet and Jira.
Coordinate with internal stakeholders and external research vendors to ensure projects remain organized and on schedule.
Assist with process improvements related to vendor governance, budget management, and operational workflows.

Required Qualifications

Experience supporting a Market Research, Consumer Research, Consumer Insights, Research Operations, or similar organization.
Strong experience with Budget Management, Financial Tracking, and Accounts Payable processes.
Experience with Vendor Management, Vendor Compliance, Vendor Onboarding, or Procurement support activities.
Experience coordinating cross-functional approvals and compliance processes.
Working knowledge of Oracle.
Experience using Jira.
Strong organizational skills with the ability to manage multiple priorities simultaneously.
Excellent communication and stakeholder management skills.
Ability to quickly learn new systems, processes, and tools.

Preferred Qualifications

Experience with Smartsheet.
Telecommunications industry experience.
Experience working with research vendors, survey providers, consumer insight firms, or related partners.
Exposure to contract management platforms or vendor governance systems.

Ideal Background
Candidates with experience in the following environments are highly encouraged to apply:

Market Research
Consumer Insights
Research Operations
Customer Experience (CX) Research
User Research
Brand Research
Insights & Analytics Organizations
Vendor Management or Procurement Operations supporting research functions

#ZR
#INDCEI

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: ceiam
Position Id: 32717
Posted 3 days ago

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Maxinamillion Schmader

Technical Recruiter @ Computer Enterprises, Inc.

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