Role: Aternity Consultant Location: San Antonio, TX Role Description
Analyze and understand customers IT organization, requirements, and processes, and use this knowledge to assist in achieving full adoption and utilization of Aternity's solutions to maximize ROI and business value
Providing specialized planning and design expertise in digital experience monitoring, application performance troubleshooting and/or optimization and end user performance analysis
Collecting end user and application performance information for troubleshooting
Developing scripts for use with Aternitys EUEM and APM products for metric collection and remediation tasks.
Configuring and programming accurate and valid measurements for end-user activities and backend application transactions
Presenting and articulating advanced product features, benefits, and overall product solutions
Work directly with customers, colleagues, and other stakeholders to achieve project goals either on site or remotely
Troubleshooting performance issues for Windows and UNIX based platforms
Producing solutions to fulfill customer needs within budget and schedule constraints
Serving as an expert in cloud migration, application performance, and/or application delivery, utilizing Aternity's complete Digital Performance platform"
Skills Required
"Must Have ATERNITY product experience ( specialized in NPM+ Core Module ) and competing product experience (Lakeside Systrack, Nexthink, Dynatrace, AppDynamics, etc.)
As an Aternity Consultant, working with Aternity's Application Performance Management (APM) & End User Experience Monitoring (EUEM) products you will help solve client s enterprise-wide network, application, server capacity, and end-user performance issues.
Integrations with various platform in the enterprise ecosystem ( ServiceNow, Copilot etc )"
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