Mainframe Production Support || Chandler, AZ or Des Moines, IA - Hybrid || 12+ months || Video

Des Moines, IA, US • Posted 1 day ago • Updated 42 minutes ago
Full Time
On-site
Fitment

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Job Details

Skills

  • Information Architecture
  • Impact Analysis
  • Information Assurance
  • Video
  • Project Management
  • Performance Management
  • Preventive Maintenance
  • WebKit
  • Credit Cards
  • Root Cause Analysis
  • Production Control
  • Mainframe
  • Production Support
  • Application Support
  • JCL
  • COBOL
  • CICS
  • IBM DB2
  • CA-7
  • IBM Mainframe Utility Programs
  • Documentation
  • ServiceNow
  • JIRA
  • Confluence
  • Recruiting
  • Oracle UCM

Summary

W2 candidates only

Title: Mainframe Production Support
Location: Hybrid Either Chandler AZ or Des Moines Iowa

Duration: 12+ months C2H
MOI: Video

Candidate must have Mainframe application support experience.

Schedule: Flexible 8-hour shift within 6:00 AM 6:00 PM PST

Key Responsibilities

  • Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub applications
  • Monitor production systems and ensure system stability and uptime
  • Analyze and troubleshoot failed mainframe jobs (JCL)
  • Perform root cause analysis and support ad hoc job executions
  • Partner with Production Control to restart and recover failed jobs
  • Respond to business user requests and application team needs
  • Maintain and update incident tracking (ServiceNow, JIRA, Confluence)
  • Monitor and respond to application group mailboxes
  • Document incidents, resolutions, and create JIRA stories for follow-up

Required Skills

  • Strong experience in Mainframe Production Support (application support required)

Technologies/tools:

  • JCL, COBOL, CICS, DB2, CA7, IDCAMS, Mainview
  • File tools: File Manager, File Analyzer, EZTRIEV
  • Experience with ticketing and documentation tools (ServiceNow, JIRA, Confluence or similar)

Senior Talent Acquisition

E-

STELLENT IT A Nationally Recognized Minority Certified Enterprise

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91022079
  • Position Id: 2026-49198
  • Posted 1 day ago
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