IFS ERP Application Support

Description

We are looking for an experienced IFS ERP Application Support specialist to provide hands-on functional and administrative support for a complex enterprise applications environment in Des Moines, Iowa. This Long-term Contract position will focus on keeping core ERP processes running effectively across finance, procurement, manufacturing, and asset-related operations while helping users adopt improvements that increase efficiency. The ideal candidate brings strong troubleshooting ability, business process understanding, and the technical judgment to support integrations, reporting, and ongoing platform enhancements.

Responsibilities:
Provide day-to-day support for the IFS ERP platform across finance processes such as general ledger, accounts payable, and accounts receivable.
Maintain application administration activities, including user access, system settings, security support, and environment oversight.
Partner with business teams to gather, clarify, and document operational needs in the form of business requirement documentation.
Drive user enablement by resolving process issues, answering functional questions, and identifying opportunities for continuous improvement.
Support release planning, testing coordination, and post-deployment validation for upgrades, enhancements, and system changes.
Troubleshoot application issues using queries, data analysis, and reporting tools to identify root causes and restore system performance.
Assist with configuration management and process optimization across supply chain, procurement, manufacturing, and asset management workflows.
Collaborate on integrations between ERP and related enterprise platforms, including HCM and CRM systems such as Dayforce and Salesforce.

Requirements

5+ years of experience supporting ERP or enterprise applications in a functional, application support, or consultant capacity.
Hands-on experience with cloud ERP or enterprise resource planning platforms, preferably including IFS or a similar system.
Strong knowledge of finance and operational business processes, including GL, AP/AR, procurement, manufacturing, or asset management.
Proven ability to create and work from business requirement documents, support configuration management, and coordinate system changes.
Solid technical skills in queries, troubleshooting, data analysis, and reporting.
Experience supporting or integrating with CRM and HCM platforms; exposure to Salesforce and Dayforce is preferred.
Ability to communicate effectively with end users, technical teams, and business stakeholders in a support-focused environment.

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