Description Job Title: CRM Administrator / CRM Techno-Functional Analyst -Full-Time, Permanent with immediate full benefits Location: Omaha, Nebraska - In Office Our GROWING client is seeking a CRM Administrator / CRM Techno-Functional Analyst for a full-time, permanent FTE supporting as an Administrator a highly customized CRM environment & be a long-term part of a team investing in its systems and ownership.This CRM Systems Administrator / Analyst will play a key role in the ongoing support, administration, configuration, & optimization of a cloud-based CRM platform, helping support a strategic roadmap CRM-to-ERP integration with Oracle NetSuite. Microsoft Dynamics CRM, HubSpot, or similar CRM tools is relevant.Join a company investing in a business-critical CRM platform and Support current operations, contributing to future system improvements & integration. ** The company uses a cloud-based information CRM management platform similar to Dragonfly that can function as a CRM, project management, document management, and service tracking system in one centralized environment. It is highly customizable and designed to adapt to business needs.KEYS: - Administer, configure, and support a highly customized CRM platform
- Support internal users with day-to-day CRM issues & break/fix tickets
- Troubleshoot issues and collaborate with stakeholders on solutions
- Test updates and changes in a sandbox environment
- Maintain CRM configuration settings and ongoing enhancements
- Manage pricing data & master data
- Partner closely with internal sales teams to provide support and issue resolution
- Document processes, configurations, and support activities thoroughly
- Assist with future integration efforts between CRM and Oracle NetSuite ERP
- Support workflow-driven processes involving quotes, orders, and invoices
- Experience in CRM administration, CRM business analysis, or sales systems support
- Exposure to ERP integration projects, especially Oracle NetSuite
- Comfortable with both technical & business-facing roles Direct hire role with base salary up to $125K, plus bon benefits. For immediate and confidential consideration, please message Carrie Danger on LinkedIn. This is a CRM Administrator / CRM Techno-Functional Analyst Direct Hire position up to $130K BASE PLUS Bonus + PERKS! For immediate / confidential consideration, best to call me directly or message me on LinkedIn, Carrie Danger, SVP Technology & Digital Practice / Permanent Placement Division, Nebraska @ My Direct Office #: or my cell is & e-mail resume confidentially to Carrie Danger - My direct email address is on my LinkedIn profile.
Requirements Administering, configuring, or supporting ERP, CRM, or comparable complxbusiness systems
Gather and interpret business requirements and translate them into practical system configurations or enhancements.
Working knowledge of configuration management practices, testing approaches, and change control
Familiarity with client-side scripting, API development
Experience supporting internal users in a role that requires both technical troubleshooting and business-facing
Understanding of workflow-driven processes such as pricing, quotes, sales orders, invoices, or related operational transactions.
Exposure to integration work involving Oracle NetSuite, Salesforce, Microsoft Dynamics, HubSpot, or similar
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