ERP Business Analyst

RESPONSIBILITIES:
Kforce has a client that is seeking an ERP Business Analyst in West Palm Beach, FL.

Overview:
This position involves assessing, designing, developing, integrating, and troubleshooting technology to support business processes. This role provides technical or functional guidance to project or work teams across various disciplines. This position is responsible for the reliability, performance, security, and continuity of IT systems, ensuring excellent technical support services are provided. Key responsibilities include implementing and configuring SAP application enhancements, identifying opportunities to leverage SAP functionality for improved business processes, and delivering end-user support. The role requires collaboration with project managers, ERP Managers, IT teams, and business representatives to stay informed of operational issues, initiatives, and strategies impacting SAP.

Responsibilities:
* Analyze, design, develop, test, debug, implement, maintain, integrate, customize, and enhance existing or new systems
* Apply appropriate Agile methodologies, system development lifecycles, tools, and technology for managing development activities
* Automate the handoff of code releases from development to operations (DevOps)
* Participate in change management and service ticket management processes, ensuring customer satisfaction through effective resolution monitoring
* Lead projects when required and develop a strong understanding of the solutions being delivered
* Understand ISU Financial, Billing, and Invoicing processes and backend job functionality
* Comprehend the treatment of payments and balances within the system
* Ensure user satisfaction by providing preventive maintenance, troubleshooting, and timely resolution of complex issues
* Design, develop, and test experimental applications to explore new ideas within bounded cost and time frames

REQUIREMENTS:
* High School diploma/GED
* Bachelor's degree or equivalent experience
* 6+ years of relevant experience
* A strong background in SAP Industry Standard for Utilities (ISU) is essential, particularly in Functional Financial (FICA) or Billing configuration
* Hands-on experience in leading FICA or Billing projects and providing innovative solutions is required for successful project delivery

Preferred Qualifications:
* Bachelor's degree in Information Systems

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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