E-Commerce Specialist

Description

We are looking for an E-Commerce Specialist to help strengthen and scale a growing online business in Metairie, Louisiana. This role is ideal for someone who combines strong catalog management skills with a customer-focused mindset and a sharp eye for digital performance. You will work across merchandising, operations, marketing, and support to improve the online shopping experience and keep product information accurate, organized, and effective.

Responsibilities:
Maintain and refine online product listings, ensuring SKU data, descriptions, images, and pricing remain accurate and up to date across digital channels.
Partner with cross-functional teams to launch new products, coordinate inventory-related updates, and support day-to-day catalog operations.
Respond to customer-facing eCommerce issues and help improve the overall shopping journey through timely problem solving and clear communication.
Contribute to the migration of the eCommerce platform from Magento to Shopify, including content, catalog, and operational support.
Track site performance metrics such as traffic, conversion, and engagement to identify opportunities for optimization.
Support digital campaigns, promotions, and merchandising initiatives by preparing product content and aligning site presentation with business goals.
Analyze key performance indicators and provide practical recommendations to improve conversion rates, product visibility, and customer experience.
Collaborate with product, marketing, web, support, and operations teams to keep online initiatives moving efficiently and accurately.

Requirements

At least 2 years of hands-on experience in eCommerce, preferably in a growing or mid-sized business environment.
Working knowledge of Shopify and Magento, with the ability to support platform updates and day-to-day administration.
Strong attention to detail with experience managing product catalogs, SKU structures, and content within a CMS or eCommerce platform.
Analytical skills with the ability to interpret performance data and translate findings into actionable improvements.
Familiarity with tools such as Google Analytics, NetSuite, HubSpot, and online marketplace platforms including Amazon.
Ability to balance multiple priorities, stay organized, and deliver accurate work in a fast-paced setting.
Effective communication skills and a collaborative approach when working with cross-functional teams.

Innovation starts with people.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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