Remote- Systems Administrator

Systems Administrator
Job Title: Systems Administrator
Duration: Permanent

Position Overview

Hammond Lumber Company is seeking an experienced Systems Administrator to join its IT Operations team. This is a net-new position designed to strengthen the organization's infrastructure and provide additional technical support across its multi-site environment.

The Systems Administrator will work closely with the Senior Systems Engineer and Network Engineer, supporting on-premises infrastructure, Microsoft Azure cloud environments, VMware, networking, routing, switching, and enterprise technology solutions.

This role will also serve as an important bridge between the IT infrastructure team and Helpdesk, helping troubleshoot complex technical issues and ensuring reliable communication and resolution of infrastructure-related problems.

The ideal candidate will be a versatile IT professional with broad technical knowledge, strong troubleshooting skills, and the ability to work collaboratively across infrastructure, networking, security, and support teams.

Key Responsibilities

• Install, configure, maintain, and support IT infrastructure in accordance with Hammond Lumber Company standards.
• Administer and support Windows Server, Microsoft 365/O365, VMware ESX, Azure, Intune, and SQL Server environments.
• Support servers, firewalls, switches, network devices, and other infrastructure components.
• Maintain systems through configuration, customization, patching, installation, upgrades, and testing.
• Troubleshoot hardware, software, connectivity, and infrastructure issues using appropriate diagnostic techniques.
• Support LAN, WAN, WLAN, firewall, routing, and switching technologies.
• Assist with the administration and support of on-premises and Azure cloud environments.
• Work closely with the Senior Systems Engineer and Network Engineer on infrastructure initiatives and operational support.
• Serve as a technical escalation point between the infrastructure team and Helpdesk.
• Monitor system and application alerts and respond appropriately to issues.
• Coordinate with internal IT staff and third-party vendors to troubleshoot and resolve technical problems.
• Perform backup operations and help maintain effective data protection and disaster recovery processes.
• Support asset management and deployment of hardware, software, and technology solutions.
• Deploy, implement, and manage third-party antivirus and anti-malware solutions.
• Assist with cybersecurity-related activities and infrastructure security.
• Create and maintain accurate technical documentation, including system configurations, issues, troubleshooting procedures, and solutions.
• Develop and utilize scripting to improve administration, troubleshooting, and operational efficiency.
• Provide strategic recommendations and identify opportunities to improve infrastructure and IT processes.
• Ensure IT systems and services are maintained in accordance with company policies, standards, and best practices.
• Travel to other Hammond Lumber locations and provide after-hours support when required.
• Perform other IT and infrastructure-related duties as assigned.

Required Qualifications

• 6+ years of experience in IT maintenance, systems administration, technical support, or a related IT infrastructure role.
• Experience managing and supporting enterprise technology solutions.
• Hands-on experience with:
  • Microsoft O365 / Microsoft 365
  • Windows Server
  • VMware ESX
  • Microsoft Azure
  • Microsoft Intune
  • SQL Server
• Strong understanding of Firewall, WAN, LAN, and WLAN technologies.
• Experience with networking, routing, and switching.
• Experience supporting both on-premises systems and cloud environments.
• Experience with asset management and technology deployments.
• Experience deploying and managing third-party antiviranti-malware solutions.
• Experience with scripting languages.
• Strong troubleshooting and critical-thinking abilities.
• Strong customer-service mindset with a commitment to quality, efficiency, and professionalism.
• Ability to communicate technical issues clearly and collaborate effectively with IT team members and vendors.
• Ability to travel to other company locations and provide after-hours support when needed.
• Associate degree or higher is preferred.

Preferred Qualifications

• Knowledge of cybersecurity principles and practices.
• Experience with FortiGate.
• Experience supporting security and infrastructure technologies.
• Experience working in a multi-site enterprise environment.
• Broader knowledge across systems administration, networking, cloud, security, and end-user technologies.

Technical Environment

The successful candidate will work across a broad technology environment that includes:

Cloud: Microsoft Azure
Microsoft: O365/Microsoft 365, Windows Server, Intune
Virtualization: VMware ESX
Database: SQL Server
Networking: LAN, WAN, WLAN, routing, switching, firewalls
Security: Antiviranti-malware, cybersecurity, FortiGate
Infrastructure: On-premises systems, servers, network devices, and enterprise technology solutions

Work Environment & Culture

Hammond Lumber Company is looking for someone who is versatile, collaborative, and comfortable working across multiple areas of IT. The ideal person is not overly opinionated, enjoys working with others, has a good sense of humor, and brings broad technical knowledge to the team.

This is an excellent opportunity for someone who wants stability and meaningful ownership without feeling like a small cog in a large corporate IT organization.

Hammond Lumber has been established since 1953 and has grown into one of the largest independent building-material suppliers in the Northeast. The IT organization supports a complex, multi-site environment spanning retail locations, corporate operations, distribution, and manufacturing.

The Systems Administrator will have the opportunity to take ownership of real infrastructure challenges, solve business-critical problems, improve processes, and directly see the impact of their work across the organization.