Job Title: Salesforce Tech Lead
Location: Charlotte, NC East Durham, NC Chicago, IL
Type: Contract
Desirable Skills: Salesforce Development and Technical Design Salesforce Administration and Functional Design Project Management
Experience Required: 10 & Above
Experience Requirements
Overall IT experience: 10 12 years
Salesforce experience: 8+ years of hands-on development
Strong experience working in onsite offshore delivery models
Prior experience in enterprise-scale transformation programs preferred
Experience in Life Sciences Healthcare Regulated environments
Experience managing team and working closely with client Director-level
Technical Leadership responsibilities
Strong expertise in Apex, Lightning Web Components (LWC), Aura, SOQL, and Flows
Experience with Sales Cloud, Service Cloud, and Salesforce security model
Proven experience in Salesforce integrations (RESTSOAP APIs, middleware)
Experience with DevOps tools, CICD, and release management
Salesforce certifications such as Platform Developer III, Application Architect, or System Architect preferred
Strong understanding of AgileScrum delivery models
Skills Requirements
Required (Must-Have)
Hands-on Salesforce development expertise: Apex, Lightning Web Components (LWC), Aura, SOQL, Flows
Sales Cloud and Service Cloud configuration and customization (objects, fields, record types, validation rules, automation)
Salesforce security model: profilespermission sets, role hierarchy, sharing rules, FLS, Shieldmonitoring concepts
Integration experience: RESTSOAP APIs, OAuth, platform events, middleware patterns, error handling and retries
DevOpsCI-CD and release management: source control, branching strategy, automated deployments, environment management
Solution design and technical leadership: translate requirements into scalable designs, conduct designcode reviews
AgileScrum delivery: estimation, sprint planning, backlog grooming, iterative delivery with offshore teams
Preferred (Nice-to-Have)
Salesforce certifications (one or more): Platform Developer III, Application Architect, System Architect
Experience with regulatedvalidated environments (Life SciencesHealthcare), including documentation and audit readiness
Experience with Salesforce CPQ, Marketing Cloud, Experience Cloud, or Field Service (as applicable)
Data migration and ETL tools strong understanding of data quality, deduplication, and reconciliation
Hands-on performance tuning (SOQL selectivity, async patterns, governor limits, LWC performance)
Exposure to enterprise architecture standards and integration platforms (e.g., MuleSoft or comparable)
Soft Skills Stakeholder Skills
Job Description
The Onsite Salesforce Tech Lead will serve as the primary technical owner of the Salesforce
platform, working closely with business stakeholders, product owners, and offshore
development teams. This role requires strong hands-on Salesforce expertise, architectural
understanding, and the ability to translate business requirements into scalable Salesforce
solutions while ensuring delivery excellence.
Key Responsibilities
Act as the technical lead and single point of contact for Salesforce application delivery onsite
Design, develop, and review Salesforce solutions across Sales Cloud, Service Cloud, and custom implementations
Provide technical guidance to offshore development teams and ensure adherence to Salesforce best practices
Lead requirement discussions, solution design workshops, and technical walkthroughs with business stakeholders
Own end-to-end delivery including design, development, code reviews, deployment, and post-go-live support
Ensure code quality, performance optimization, security, and scalability of Salesforce solutions
Manage integrations between Salesforce and external systems using APIs, middleware, and ETL tools
Support release planning, environment strategy, and CICD pipelines
Identify risks, dependencies, and technical challenges early and propose mitigation plans
Expectations from the Role
Strong ownership mindset with accountability for technical outcomes
Ability to work independently in an onsite, client-facing environment
Proactive communication with business and IT stakeholders
Balance hands-on development with technical leadership and mentoring
Ensure alignment between business goals and technical solutions
Drive continuous improvement, innovation, and platform optimization