Job#: 3033298 Job Description: For immediate response, please send to : Updated WORD resume, desired hourly rate, and best time to speak!
Position: Desktop Support (2 OPENINGS)
Location: Philadelphia, Pennsylvania (100% Onsite)
Duration: 3-6+ Month Contract, likely extensions
Pay Rate: $19-23/hr.
MUST HAVES:- Authorized to work in the US | Reliable transportation
- 3-5+ years of Helpdesk/Desktop Support
- Open to going into the Clinical Engineering field
- Obtain required immunizations prior to starting
- A mechanical aptitude is also needed
Role Overview
This hands-on position supports a large healthcare system in Philadelphia, requiring in-person service in a dynamic hospital environment. The role is ideal for candidates interested in long-term growth, particularly with a pathway into Clinical Engineering.
Key Responsibilities
- Provide hands-on desktop and end-user support across various hospital and clinical locations.
- Support and maintain the enterprise desktop environment, including desktops, laptops, and peripherals.
- Troubleshoot hardware, software, Windows OS, enterprise applications, and basic network connectivity issues.
- Evaluate, test, and apply desktop software updates and patches.
- Monitor desktop infrastructure performance and recommend improvements for efficiency.
- Collaborate with internal IT teams and external vendors on technology evaluations and initiatives.
- Deliver professional and calm support to clinical and non-clinical staff in fast-paced settings.
Technical Skills: A strong understanding of Windows environments, networked computer systems, and basic networking concepts is necessary. The role requires strong troubleshooting, problem-solving, and communication skills.
Preferred Qualifications
- Previous IT experience in a healthcare or hospital setting.
- A strong interest in transitioning into Clinical Engineering long-term.
- Relevant certifications such as A+ or Network+.
This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Apex uses a virtual recruiter as part of the application process. Click for more details.
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Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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