AV Field Service Engineer (Crestron & Biamp)

AV Field Engineer / Service Technician

Location: Dallas-Fort Worth (DFW)
Employment Type: Full-Time (TEKsystems Employee)

Overview

TEKsystems is seeking an experienced AV Field Engineer / Service Technician to support a leading national AV integration firm. This role is ideal for a technical professional with strong networking fundamentals who is looking to deepen their skills in control system programming and advanced system configuration. You will provide onsite service, troubleshooting, and support for enterprise-level audiovisual environments including executive boardrooms, conference centers, and complex corporate AV deployments.
As a TEKsystems employee, you will receive competitive compensation, full benefits, and opportunities for long-term career development.

Key Responsibilities

• Diagnose, troubleshoot, and repair AV systems and components at customer sites.
• Service and support the following technologies:
  • Crestron DM/NVX, AMX, and custom control systems
  • Biamp and QSC audio DSP platforms
  • Dante audio networks
  • Video teleconferencing systems
  • AV-over-IP solutions across LAN/WAN environments
  • Projection systems, video walls, and digital signage
  • Audio systems including amplifiers, microphones, and speakers
  • RF systems (analog and digital - limited but helpful)
• Conduct preventive maintenance, system testing, and site surveys.
• Prepare clear and concise service reports and documentation.
• Manage multiple service assignments and provide mentorship to junior/intermediate technicians.

Required Technical Skills

Candidates must be able to perform programming-related service tasks, including:

• Downloading, modifying, and uploading programming using Crestron Toolbox.
• Working within Biamp and QSC software environments for DSP configuration.
• Strong understanding of AV signal flow and system integration.
• Ability to troubleshoot both software and network-based issues (IP addressing, VLANs, Dante, control system connectivity).

Soft Skills

• Effective communication with technical and non-technical stakeholders.
• Professionalism and poise when supporting executive-level end users.
• Strong problem-solving ability in dynamic environments.
• Customer-focused approach and the ability to build trust with clients.

Travel

• Daily travel within the DFW metro area is required.
• You will return home each night; no overnight travel expected.
• A personal vehicle is required; mileage and work-related travel expenses are reimbursed.

Education & Experience

• Two-year technical diploma or equivalent professional experience.
• CTS certification is highly preferred.
• Minimum of three years working in field service for audiovisual systems.
• Ideal candidates will have a strong networking foundation and interest in advancing into programming and system configuration.

What TEKsystems Provides

• Full-time employment with competitive pay.
• Comprehensive benefits including medical, dental, vision, and 401(k).
• Career progression and support for professional certifications.
• A collaborative environment with access to advanced AV technologies.

Job Type & Location
This is a Permanent position based out of Dallas, TX.
Pay and Benefits
The pay range for this position is $43.00 - $58.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dallas,TX.
Application Deadline
This position is anticipated to close on Feb 14, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.