Adobe Project Manager

Title : Adobe Project Manager

Location : Remote

Exp : 10+ Years

FULLTIME with Hexaware

Role Description:

• Act as Lead Consultant on customer engagements that may involve multiple project teams from Adobe and customer organizations
• Clearly understand and communicate customer requirements and integration points in the context of the statement of work.
• Oversee project delivery process with key contributors to help manage scope and prepare change requests, including tasks, deliverables, milestones, resources, and estimated costs.
• Manage all day-to-day administrative activities of a given project from inception to closure.
• Accurately forecast revenue, profitability, margins, bill rates and utilization across projects.
• Maintain regular communication with both the customer and internal teams and constantly manage customer expectations.
• Achieve customer satisfaction through successful delivery of defined project scope.
• Compile customer requests and deployment issues, to provide a feedback channel into our core products.
• Act as the central client point of contact throughout the life of the project
• Capture and communicate experiences in formal post-mortem, feeding lessons learned, best practices and resources back into the consulting practice
• Provide oversight for services engagements to ensure adherence to governance standards and support customer success
• Coordinate escalations across Adobe including sales, services, and product organization
• Identifies partnership opportunities and capitalizes on add-on sales opportunities across projects.

Requirements:

• Must have experience with on more Adobe Experience Cloud solutions most preferred are AEM, AEP
• Experience as a project manager, including delivering enterprise-scale web applications or analytics implementations
• Experience in client facing project management, must have consulting experience
• Strong verbal, presentation and written communication skills.
• Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist.
• Strong conflict resolution and negotiation skills.
• Professional demeanor, ability to interact with and lead diverse teams throughout Adobe, and communicating with client managers, directors, and VPs including CMOs and CXOs.
• Superb organizational skills to be able to coordinate complicated projects.
• Exceptional team building and team management skills, with proven experience managing virtual teams.
• Prior experience with the launch and operation of a highly available, high traffic internet or mobile service.
• Proven ability to understand the impact of technical changes, and to articulate high level technical solutions to address business problems.
• Solid understanding of custom software development processes and engagement methodologies. Practical experience in managing agile development projects a plus.
• Ability to manage in an environment of ambiguity with diverse stakeholders.
• Ability to build strong relationships and generate opportunities for repeat business.
• Must be able to travel, up to 60%
• BS/BA Degree or equivalent experience
  • Highly Desired: One of the following certifications: Project Management Professional, Agile, Certified ScrumMaster, PRINCE2, or equivalent
  • Prior experience with Microsoft Dynamics and Workfront