Description
We are looking for a PC Technician to support a large-scale endpoint deployment initiative in Feasterville Trevose, Pennsylvania. This Long-term Contract opportunity is ideal for someone who is comfortable working directly with end users, preparing devices for production use, and ensuring a smooth setup experience across multiple sites. The role combines hands-on technical work with user-facing support, requiring strong attention to detail and a consistent approach to device configuration and data readiness.
Responsibilities:
Prepare users for device deployment by confirming cloud file synchronization, setting up secure authentication access, and transferring browser-based work data to the required platform.
Reimage workstation hardware and install a clean operating system to align devices with current technical standards.
Guide employees through first-time sign-in on newly deployed computers and help them regain access to their work environment.
Move required files from cloud storage into the appropriate organizational environment and verify successful access to business applications and services.
Follow established deployment procedures at each site to complete device setup accurately and efficiently.
Troubleshoot hardware, operating system, and access issues during the rollout and escalate complex cases to the designated support team when needed.
Provide in-person technical assistance to end users throughout the deployment process to minimize downtime and confusion.
Requirements
Experience supporting desktop or laptop deployments in a hands-on technical environment.
Working knowledge of computer hardware, peripheral setup, and general associated hardware troubleshooting.
Familiarity with operating system installation, device reimaging, and end-user workstation configuration.
Ability to support cable connections and basic workstation setup as part of device deployment activities.
Experience working with Dell Technologies systems and Apple devices in a support capacity.
Comfortable assisting users with authentication tools, cloud-based file access, and browser or profile-related data migration.
Strong communication skills and the ability to follow documented processes with accuracy and consistency.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 03720-0013432841
- Posted 3 hours ago
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