Description
We are looking for a PC Technician to support a long-term contract assignment in Feasterville Trevose, Pennsylvania. In this role, you will help prepare end users for a Microsoft Entra deployment by guiding them through account setup, data synchronization, and workstation readiness. This position is ideal for someone who is comfortable working hands-on with computer hardware, assisting users directly, and following a structured process across multiple site visits.
Responsibilities:
Support Microsoft Entra deployment activities by assisting users with device setup and access preparation at assigned locations.
Guide employees through OneDrive synchronization, Microsoft Authenticator configuration, and browser data transition to a supported environment.
Reimage workstations and install a clean operating system to prepare devices for redeployment.
Help end users sign in to newly configured computers and confirm successful access to required business applications and services.
Transfer and validate user data from cloud-based storage into the appropriate organizational environment after device setup.
Troubleshoot basic hardware, software, and connectivity issues during deployment tasks and escalate unresolved problems to the designated support team.
Follow established scripts and deployment procedures to maintain consistency, accuracy, and a positive user experience throughout the rollout.
Requirements
Experience working with PC hardware and general desktop support tasks.
Familiarity with computer imaging, operating system installation, and workstation configuration.
Ability to assist end users with login support, device setup, and application access.
Working knowledge of Microsoft Entra ID and related authentication tools such as Microsoft Authenticator.
Understanding of OneDrive synchronization and user data migration processes.
Comfortable handling hardware from major manufacturers, including Dell Technologies and Apple devices.
Ability to follow documented procedures carefully and communicate clearly with users in a support environment.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 03720-0013432545
- Posted 3 hours ago
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