Desktop Support

Description We are looking for a Desktop Support Analyst to deliver hands-on technical support for employees in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving user issues, maintaining reliable workstation performance, and providing responsive service across a fast-paced work environment. The role will support day-to-day desktop operations, assist remote and international teams, and contribute to a consistent, high-quality end-user experience. Resp

ABOUT THE ROLE This role serves as the first line of IT support for associates globally, providing timely resolution of technology issues, provisioning hardware for new and existing associates, and ensuring a consistent, high-quality support experience across our office and remote workforce. RESPONSIBILITIES Serve as the first point of contact for IT incidents and service requests; categorize, prioritize, and track tickets to SLA in Jira Service Management; follow process consistently and uphold

Amtex SystemsInc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years. Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest. Onsite work re

job summary: The Desktop Support team is considered the "smart hands" for the End User Services support teams. The teams are agile and provide IMAC, technical support and hardware deployment solutions for the user community in NY as well as asset management and buildout services for remote locations across the globe. location: New York, New York job type: Contract salary: $31 - 35 per hour work hours: 9am to 5pm education: Bachelors responsibilities: Job Responsibilities Job Responsibili