![]()
No C2C or 3rd Party Candidates will be considered
***100% onsite in Poway***
This is a 3-6 month contract to hire position
Target pay is $40-$45 per hour W2
Looking for someone who can hit the ground running and has a strong technical foundation in Microsoft operating systems (both desktop and server), Microsoft 365, and LAN technologies. The ideal candidate should have solid experience troubleshooting core networking services such as TCP/IP, DNS and DHCP and understanding of network switches and VLANs. We're looking for someone who can step into the role with minimal ramp-up time and confidently support our environment.
Job Description
- Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.
Never miss an opportunity! Create an alert based on the job you applied for.