Technical Analyst with AEM

Job Title: Technical Analyst with AEM

Location: Remote US

We are currently seeking a Technical Analyst with AEM expertise. This role is Remote/US.

Requirements/Experience:

• 8+ Years of experience as a Techno Functional Analyst
• Strong Web Content Management domain expertise like Adobe Experience Manager (AEM). 2 3 years of AEM hands on experience is a must. SharePoint, Jira, Confluence knowledge is an add on.
• Creating user stories in Jira, providing basic wireframes to support user story requirements for the technical development team
• Support Engineering Analyst and Product Mgmt as they conduct UAT/BAT testing cycles with business stakeholders and defect resolution with the development team
• Collaborate with Engineering Analyst, Engineering PM and Product Mgmt to understand and analyze functional requirements, data and analysis needs, and operational requirements
• Project experience involving building of rich interactive experiences for LLM powered interfaces such as chatbots, and content generators.
• Understanding of UX patterns for AI systems, including feedback loops, loading states, and handling uncertain or incorrect AI behavior.
• Analyze product specific performance and operational metrics to measure business outcomes
• Analyze business requirements and document technical specifications, user stories, processes, and systems to ensure solutions meet business needs
• Conduct data analysis to identify internal and external data source requirements, product feature optimization, process improvements
• Develop metrics, generate dashboards, reports, and visualizations of trends and patterns
• In partnership with QA, develop engineering testing plans across functional, unit, and regression testing cycles for each release
• Troubleshoot and debug end user and stakeholder issues
• Understand product roadmaps and bring new ideas for improvements
• Proficiency in visual collaboration tools like Miro, project and issue tracking software like Jira are a plus
• Looking at solutions from an end to end perspective and contributing towards crafting the approach and solution with product management, business stakeholders and technical teams
• Learning from production insights and proposing improved future solutions
• Analyzing trade offs between options and making recommendations on solutions / approaches
• Being an Agile team member and thoroughly understanding your space
• Hosting meetings for documentation and grooming user stories
• Gathering and updating portfolio metrics on a periodic basis
• Help drive discovery, design decomposition, spec writing, and UX acceptance for components in the component system.
• Contribute to design critiques/component reviews with design, research, engineering, and platform teams.