Sr. Business Analyst AI

Job#: 3039410

Job Description:

The AI Senior Business Analyst is responsible for strategic planning and innovation work products through the analysis of external and internal business functions and process requirements. This role collaborates with stakeholders to develop roadmaps and conduct planning based on project and practice requirements. The incumbent conducts research on advancements in AI, digital transformation, and advanced process automation to recommend new solutions that meet client needs and position the firm advantageously. This position supports the development of tools, best practices, and project execution strategies to drive innovation and change.

Job Duties

Works with AI & Innovation team to establish scope, deliverables, and resource requirements

Develops and executes comprehensive data and AI strategies to enhance customer experiences

Conducts market research and gathers customer insights to drive product development; analyzes new solutions to determine fit gap with key use cases

Documents user stories in product backlogs and performs regular backlog grooming for AI capabilities

Collaborates with engineering teams to design, build, and refine AI-driven features and capabilities

Works closely with cross-functional teams to ensure product vision alignment and drive successful execution

Measures product performance and identifies opportunities for optimization and growth

Implements metrics and KPIs to track the success of AI initiatives

Articulates value proposition of new AI and technology features to stakeholders and prepares presentations for senior leaders

Develops domain knowledge across various service lines (government services, energy, healthcare, etc.)

Communicates milestones to stakeholders in a clear, accurate, and timely manner

Collaborates with multi-disciplinary teams to drive adoption of new solutions

Conducts needs assessments and requirements gathering while developing business process models to meet industry needs and client goals

Coordinates across focus areas (industry/sector and IT) to support development of user stories and product design workshops

Performs roadmap prioritization and multi-phase planning for new products and services

Leads intake process and communicates product backlog progress, challenges, resolutions, and milestones to stakeholders

Develops tools and best practices for project execution

Performs cost benefit analysis and recommends solutions

Manages multiple priorities, commitments, and projects using an Agile approach

Other duties as required

Supervisory Responsibilities:

Serves as main team lead for other business analysts and sets the standards for requirements gathering (templates, processes, and/or approvals)

Oversees the quality of the work of other business analysts to ensure a cohesive approach

Qualifications, Knowledge, Skills and Abilities

Education:

High school diploma or equivalent, required

Bachelor's degree,preferred; focus in data, technology, STEM, preferred



Experience:

Five (5) to seven (7) years of experience in data and/or AI technology business analysis, product management, and/or strategy, required Experience as an Agile practitioner collaborating across multi-disciplinary pods, required

Previous hands-on experience with value stream mapping and predictive modeling, required

Experience with roadmap prioritization and communicating benefits of new technology, required

Experience with Lean Six Sigma and business process re-engineering, preferred



Certifications:

Certified Business Analysis Professional (CBAP) or equivalent certification, preferred

Lean Six Sigma certification, preferred

Project Management Professional (PMP), preferred

Certified Scrum Master (CSM), preferred

Licensure:

N/A

Software:

Experience with AI/ML solutions, digital applications, and modern cloud-based platforms, required

Proficiency with business analysis and project management tools (e.g.,Confluence, Jira, Asana, ClickUp, , Aha!, or Azure DevOps), required

Experience with Visio, Miro, Mural, Figma, and other product design tools, preferred

Language:

N/A

Other Knowledge, Skills, & Abilities:

Ability to work independently with minimal guidance and meet deadlines

Self starter with ability to work as part of a team

Ability to work in large, complex, and fast-paced organizations

Ability to utilize technology to solve customer challenges

Excellent written and verbal communication skills

Ability to learn quickly, think creatively, and lead others in adapting to change and new technologies

Ability to bridge gaps between business and technology

Ability to present information clearly to diverse audiences

Strong technical comprehension and ability to conduct tech market research

Strong problem-solving skills and mature judgment

Possesses excellent interpersonal and written/verbal communication skills

Ability to manage multiple projects and priorities

Ability to travel as required by client/business needs

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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