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Technical Writer

Alpharetta, GA, US • Posted 1 day ago • Updated 17 hours ago

Full Time

On-site

Depends on Experience

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

Technical Writer
Fintech
Payments

Summary

Greetings From Photon,

We hope you are good! We are hiring Technical Writer to join our Digital Engineering team.

Who are we?

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization.

Technical Writer | Alpharetta, GA | Fulltime/Permanent

What to expect

Translate complex technical concepts into clear, client ready documentation for developers and partners
Produce and maintain API docs, SDK guides, integration walkthroughs, and FAQs
Ensure docs are accurate, consistent, and aligned with product behavior and supported use cases
Apply a developer-first mindset: clarity, examples, edge cases, and common pitfalls
Create content that supports self-service integration and reduces support dependency

How they ll work

Partner closely with product, engineering, and developer experience teams
Intake requirements from specs, APIs, and source code not just verbal guidance
Iterate quickly based on technical reviews and feedback
Follow established style guides, terminology, and information architecture

Deliverables

Endtoend integration guides (getting started advanced flows)
Reference documentation (API endpoints, parameters, errors)
Code samples and diagrams (where appropriate)
Update and version docs alongside product releases

What success looks like

Faster developer onboarding and time to first transaction
Fewer how do I integrate? support questions
Documentation that is publishready, scalable, and reusable across teams and channels

Experience Requirements

Proven experience as a technical writer for APIs, platforms, or developer products
Strong understanding of REST APIs, JSON, authentication flows, and webhooks
Experience documenting integration guides and reference documentation
Comfortable working from technical specs, API definitions, and source code
Prior exposure to payments, fintech, or B2B SaaS platforms a plus
Familiarity with developer portals / docs-as-code workflows (e.g., Git, Markdown, OpenAPI)
Able to collaborate effectively with engineering and product teams
Track record of producing clear, high-quality, externally published documentation

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10462843
Position Id: 8941598
Posted 1 day ago

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