***Mode of Interview :- WebCam Interview Only***Long term***Hybrid (3Days per Week Onsite) at Richmond,VA ***Local to VA Candidates Only ***
Job Description:-
The Client is seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued.
Responsibilities Include:-
- Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements
- Build secure, reliable integrations using REST, SOAP, webhooks, IntegrationHub, MID Server, and related technologies
- Develop scripted REST APIs, business rules, script includes, client scripts, UI policies, and Flow Designer workflows
- Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
- Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile
- Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions
- Troubleshoot complex platform, integration, data, and performance issues
- Apply development standards, security controls, automated testing, code review, source control, and release-management practices
- Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities
Skills/Requirements:-
- ServiceNow development and configuration Required 4 Years
- JavaScript and ServiceNow client-side and server-side scripting Required 3 Years
- API integration design, security, and troubleshooting Required 2 Years
- REST/SOAP, JSON/XML, OAuth 2.0, authentication, logging, and monitoring Required 2 Years
- ServiceNow ITSM processes and modules Required 2 Years
- Flow Designer, IntegrationHub, Service Catalog, ACLs, and automated testing Required 2 Years
- ServiceNow data models, tables, reference relationships, and CMDB Required 2 Years
- User-centered solution design, accessibility, security, and maintainability Required 2 Years
- Testing, code review, source control, and release-management practices Required 2 Years
- Analytical, troubleshooting, documentation, and communication skills Required 3 Years
- Collaboration with technical and non-technical stakeholders Required 3 Years
- Employee Center, Service Portal, UI Builder, and configurable workspaces Required 2 Years
- ServiceNow AI: Now Assist, generative AI, Predictive Intelligence, Virtual Agent, or AI Search Required 2 Years
- Enterprise integrations; accessibility; CSA/CAD/CIS-ITSM/ITIL certification Required 2 Years
- Other ServiceNow domains: ITOM, CSM, HRSD, IRM/GRC, or App Engine Desired 2 Years
- Automated deployment pipelines, Agile delivery, and DevOps practices Desired 2 Years
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