Marketing Product Manager/Content Writer

Description

We are looking for a Contract Marketing Product Manager/Content Writer to shape fraud and payments solutions while creating clear, high-impact content for technical and business audiences. This role is based in Idaho and will blend product leadership with strong writing expertise to support initiatives across fraud prevention, transaction risk, and payment operations. The ideal candidate brings hands-on knowledge of the payments fraud landscape and can turn complex requirements into effective documentation, messaging, and enablement materials.

Responsibilities:
Lead product direction for fraud prevention and payment risk offerings, guiding priorities from concept through release.
Work with partners across engineering, compliance, operations, and commercial teams to align product plans with business and customer needs.
Translate market insights, stakeholder input, and customer feedback into well-defined requirements, user stories, and product documentation.
Act as a knowledgeable resource on fraud topics such as card payments, digital wallets, account takeover, dispute activity, transaction monitoring, and identity verification.
Create clear written materials including release communications, training guides, process documentation, and customer-facing content.
Evaluate fraud patterns, solution performance, and emerging industry developments to identify opportunities for product improvement.
Support launches and adoption efforts by developing positioning, messaging, and enablement assets for internal and external audiences.

Requirements

At least 5 years of product management experience, including direct work within the payment fraud domain.
Strong understanding of payments, fraud mitigation, transaction risk, and financial crime processes.
Excellent writing and editing ability, with a track record of producing clear content for multiple audiences.
Experience developing product requirements, business documentation, workflow materials, and external-facing collateral.
Analytical mindset with the ability to use data and trends to influence product decisions.
Demonstrated success collaborating across cross-functional teams in a fast-moving environment.
Strong communication and stakeholder management skills.
Familiarity with fraud platforms, payment gateways, risk engines, transaction monitoring tools, or related financial services technology is preferred.

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Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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